Receptionist Cum Patient Coordinator

Job Title: Receptionist Cum Patient Coordinator (Aesthetic Clinic – Immediate Joining)

Location: UAE

Job Type: Full-time

Job Summary:

We are seeking a professional, well-presented, and customer-focused Receptionist Cum Patient Coordinator to join our aesthetic clinic immediately. The ideal candidate will be the first point of contact for patients, ensuring a smooth, welcoming, and premium experience from appointment booking to post-treatment follow-up.

Key Responsibilities:

• Greet and assist patients in a professional and friendly manner
• Manage front desk operations, phone calls, WhatsApp inquiries, and email communication
• Schedule, reschedule, and confirm patient appointments efficiently
• Coordinate with doctors, therapists, and clinic staff for smooth patient flow
• Maintain patient records and update clinic management systems accurately
• Handle patient inquiries regarding treatments, services, and pricing
• Ensure a high standard of customer service aligned with aesthetic clinic experience
• Follow up with patients for appointments, feedback, and retention
• Maintain cleanliness and organization of the reception area
• Process payments, invoices, and basic billing support when required

Requirements:

• Previous experience in aesthetic clinic, dermatology clinic, or medical center (mandatory)
• Proven experience as receptionist, patient coordinator, or front desk executive
• Excellent communication skills (English required; Arabic is an advantage)
• Strong customer service and interpersonal skills
• Well-groomed, professional, and presentable personality
• Ability to multitask in a fast-paced environment
• Basic knowledge of clinic management systems is an advantage
• Must be available for immediate joining

Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED5,000.00 per month

Application Question(s):

• Do you have prior experience working in an aesthetic clinic, dermatology clinic?
• How many years of experience do you have as a receptionist and patient coordinator?
• What languages do you speak fluently?

English / Arabic / Others (please specify)

• Are you currently available for immediate joining?
• What is your expected salary range?

Work Location: In person