Receptionist - Family Physicians of Western Colorado

✨ Why Join Primary Care Partners? We Take Care of You While You Care for Others! ✨

At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That’s why we offer:

Base pay $16.25-19.25

Benefits $7-8

Combined with base pay our Robust Benefit coverage includes outstanding retirement including annual 401k contribution and profit sharing, 100% coverage for Health insurance, life, disability and multiple other benefits incl. Dental, vision, critical illness and injury coverage, long term care, pet insurance etc.

To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff

• Answer phones (primary) and handle calls appropriately
• Schedule and cancel appointments appropriately
• Support Dismiss/Admit positions as needed
• Add new patient accounts
• Work Team and individual Task boxes and Portal messages

• Collect co-pays, payments or past due amounts
• Confirm copays and amounts due on Phreesia
• Schedule follow-up appointments
• Print or send to the portal the patients Clinical Summary
• Responsible for assigned change drawer
• Scheduler duties (secondary)

• Print encounter sheet and send to the correct wing
• Add exam forms as appropriate
• Gather and enter in PM correct ID and insurance information
• Check eligibility on all insurance
• Transfer to Phreesia any balances from the PM and add/ or subtract copays
• Educate patients and assist when necessary with the use of Phreesia
• Facilitate getting ill patients to the back
• Enter no shows, cancellations, and reschedules

Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace

High School Diploma

Working Conditions:

This position works primarily seated at a desk in a well-lighted, ventilated area. Significant phone work, some walking around office with some light lifting