We are looking for a dynamic and well-presented Receptionist to join our education consultancy. The ideal candidate will be the first point of contact for clients and must demonstrate excellent communication, organisational skills, and a professional attitude.
This role requires someone who can efficiently manage front desk operations, guide clients appropriately, and support administrative and digital tasks, including social media handling.
Key Responsibilities
- Greet and welcome clients in a professional and friendly manner
- Understand client requirements and guide them to the appropriate consultant or department
- Maintain an organised front desk and ensure smooth client flow
- Record and manage client information accurately
- Create and maintain query registers using Microsoft Excel
- Regularly update tracking sheets and follow up with clients as required
- Handle incoming calls, messages, and walk-in queries efficiently
- Manage and moderate the company’s Facebook Page, including regular updates and responses
- Receive, organise, and distribute documents to relevant staff members
- Perform document scanning, printing, and basic office administrative tasks
- Ensure confidentiality and proper handling of client information
Requirements
- Minimum Bachelor’s degree (preferred)
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office, especially Excel
- Basic knowledge of social media management (Facebook Page handling preferred)
- Experience in reception, administration, or customer service is an advantage
- Familiarity with office equipment such as printers and scanners
- Ability to multitask and manage time effectively
- Professional appearance and attitude
Work Environment
- Office-based role in a professional education consultancy setting
- Collaborative and growth-oriented environment
What We’re Looking For
A proactive, organised, and customer-focused individual who can create a positive first impression while efficiently managing administrative and digital responsibilities.
Pay: Rs20,000.00 - Rs30,000.00 per month
Work Location: In person