Receptionist (Female)

Job Title: Receptionist
Company: PNY Trainings
Location: Allama Iqbal Town
Salary: PKR 20,000 – 25,000 per month
Job Type: Full-Time (9am to 6pm)
Gender: (Female Only)

PNY Trainings is looking for a professional, presentable, and customer-focused Receptionist to manage front-desk operations and provide support to students, visitors, instructors, and management.

Key Responsibilities:

• Welcome students, visitors, parents, and guests professionally.
• Manage front-desk operations and maintain a positive first impression of the organization.
• Attend incoming calls, respond to WhatsApp messages, and forward queries to relevant departments.
• Provide basic information regarding courses, admissions, fee structure, class timings, and branch details.
• Maintain student inquiry records, visitor logs, call records, and daily front-desk reports.
• Coordinate with Admissions, Academic, Accounts, and HR departments for student and visitor-related matters.
• Follow up with students regarding admissions, fee submissions, and class schedules.
• Receive documents, parcels, and courier deliveries and maintain proper records.
• Handle student complaints or concerns professionally and escalate them when required.
• Maintain cleanliness, discipline, and proper arrangement of the reception area.
• Assist with printing, scanning, filing, attendance coordination, and other administrative tasks.
• Maintain confidentiality of student, staff, and company information.
• Perform any other front-desk or administrative task assigned by management.

Requirements:

• Minimum Intermediate or Bachelor’s degree preferred.
• Fresh candidates or candidates with 1 year of experience as a Receptionist, Front Desk Officer, Customer Service Representative, or Admin Assistant may apply.
• Excellent communication and interpersonal skills.
• Presentable personality with a professional attitude.
• Basic knowledge of MS Office, especially Word and Excel.
• Ability to handle calls, WhatsApp communication, and student inquiries efficiently.
• Strong organizational, multitasking, and problem-solving skills.
• Female candidates are preferred.

Pay: Rs20,000.00 - Rs25,000.00 per month

Work Location: In person