Receptionist for a Fitness Studio

Position Title: Receptionist
Location: Dubai, UAE
Department: Front Desk / Operations
Employment Type: Full-Time

About the Role

We are looking for a friendly, organized, and customer-focused Receptionist with previous experience in a fitness studio or gym environment. The ideal candidate will be the first point of contact for members and guests, ensuring a welcoming atmosphere while supporting the daily operations of the studio.

Key Responsibilities

• Greet and assist members, guests, and visitors in a professional and welcoming manner
• Handle front desk operations, including check-ins, bookings, calls, emails, and WhatsApp inquiries
• Manage class schedules, memberships, and appointment bookings
• Process memberships, renewals, payments, and basic cashiering duties
• Maintain cleanliness and organization of the reception and waiting area
• Provide information about studio services, classes, promotions, and policies
• Coordinate with trainers and management to ensure smooth daily operations
• Address member concerns and escalate issues when necessary
• Support sales efforts by promoting memberships and packages
• Maintain accurate member records, reports, and filing systems

Requirements

• Previous experience working in a fitness studio, gym, wellness center, or similar environment
• Must be computer literate and comfortable using Microsoft Office, email systems, booking platforms, and POS systems
• Strong communication and customer service skills
• Professional appearance and positive attitude
• Fluency in English is required

Preferred Qualities

• Passion for fitness and wellness
• Strong interpersonal skills
• Reliable, punctual, and detail-oriented

Applicants with relevant fitness industry experience and strong computer skills will be given preference.

Pay: From AED1.00 per hour

Work Location: In person