Receptionist for Hospital Front Desk
Job Responsibilities:
- Greet and assist patients and visitors at the front desk.
- Answer incoming calls, manage inquiries, and guide callers appropriately.
- Schedule appointments and maintain the doctor’s calendar.
- Register patients and maintain accurate records in the system.
- Handle billing, OPD slips, and issue tokens.
- Coordinate with departments like pharmacy, lab, and doctors' rooms.
- Ensure the waiting area is neat and organized.
- Maintain patient confidentiality and data privacy.
Requirements:
- Minimum education: Intermediate or Graduate.
- Prior experience as a receptionist (preferably in healthcare) is a plus.
- Proficient in computer usage (MS Word, Excel, and basic hospital software).
- Strong communication and interpersonal skills.
- Polite, patient-friendly, and well-presented.
- Ability to multitask and stay calm under pressure.
Job Type: Full-time
Pay: Rs20,000.00 - Rs25,000.00 per month
Work Location: In person