Receptionist (Healthcare Experience)

We are looking for a professional Receptionist to join our healthcare team in Abu Dhabi. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming environment and smooth front-desk operations.

Key Responsibilities

• Welcome and assist patients and visitors in a courteous and professional manner
• Manage patient check-in and check-out processes
• Schedule appointments and maintain the healthcare facility’s appointment system
• Handle incoming calls, inquiries, and patient follow-ups
• Verify patient information, update records, and ensure accuracy of all data
• Process patient files, insurance cards, and referral documents when required
• Coordinate with nurses, doctors, and other departments to facilitate patient flow
• Maintain confidentiality of patient information according to healthcare standards
• Ensure the reception area is clean, organized, and ready for daily operations

Requirements

• Previous experience as a receptionist or customer service staff in a healthcare setting (preferably in clinics, hospitals, medical centers, or related sectors)
• Strong communication skills in English (Arabic is an advantage)
• Professional demeanour with a patient-centric approach
• Familiarity with medical terminology and healthcare administrative procedures is a plus
• Proficiency in MS Office and appointment management systems
• Ability to multitask, work under pressure, and handle high patient volumes
• Currently based in the UAE (Abu Dhabi preferred)

Education

• High school diploma or equivalent
• Additional certification in healthcare administration or customer service is an advantage

Job Type: Full-time

Pay: AED1,111.00 - AED2,222.00 per month