Job Summary
We are seeking a professional, friendly, and organized Receptionist who is fluent in both Hindi and English to join our team. The ideal candidate will be responsible for managing front desk operations, handling patient appointments, providing excellent customer service, and ensuring smooth communication between patients and clinic staff.
Key Responsibilities
- Welcome and assist patients and visitors professionally.
- Answer phone calls, WhatsApp inquiries, and emails promptly.
- Schedule, confirm, and manage patient appointments.
- Register patients and maintain accurate records in the clinic management system.
- Handle patient inquiries regarding services, packages, and appointments.
- Coordinate with doctors, nurses, and technicians to ensure smooth patient flow.
- Process payments and issue receipts when required.
- Maintain cleanliness and organization of the reception area.
- Follow clinic policies regarding patient confidentiality and data protection.
- Assist management with administrative tasks as assigned.
Requirements
- Fluent in Hindi and English (spoken and written).
- Previous experience as a receptionist, customer service representative, or front desk executive preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office and computer systems.
- Experience in a medical center, aesthetic clinic, or healthcare facility is an advantage.
- Professional appearance and positive attitude.
- Ability to work under pressure and handle multiple tasks efficiently.
Preferred Qualifications
- Experience with appointment booking systems or CRM software.
- Knowledge of medical or aesthetic clinic operations.
- Additional languages (Arabic, Urdu, or Punjabi) will be an advantage.
Benefits
- Competitive salary package.
- Annual leave and public holidays as per UAE Labour Law.
- Professional and supportive work environment.
- Career growth opportunities.
How to Apply
Interested candidates are invited to apply with their updated CV, recent photograph, and contact details.
Language Requirement:
✔ Hindi (Required)
✔ English (Required)
Experience:
✔ Receptionist / Customer Service: 1 year (Preferred)
Work Location: Dubai, UAE
Short Indeed Version
Hindi & English Speaking Receptionist – Dubai
We are looking for a friendly and professional Receptionist fluent in Hindi and English to join our clinic. Responsibilities include appointment booking, patient registration, answering calls and WhatsApp messages, coordinating with medical staff, and providing excellent customer service.
Requirements:
- Fluent in Hindi and English
- Good communication skills
- Computer knowledge
- Receptionist or customer service experience preferred
- Healthcare/clinic experience is an advantage
Pay: AED3,000.00 - AED4,000.00 per month
Work Location: In person