Receptionist/ Optometric Assistant

About us

Eyecare Riverside is a small business in Riverside, CA.

We are looking for a friendly, reliable, self motivated, and energetic professional to join our team! With 3 years of experience in the optometric field.

We are putting together a team who shares our vision of creating a personal and inviting environment with the latest technology in order to provide the best care for our patients.

Our family-owned office, focuses on creating a great patient experience, while making sure to meet our team’s needs. You will be part of a group of close-knit and friendly professionals who encourage one another and celebrate each others’ successes — all within a relaxed atmosphere.

We are looking for an enthusiastic, eager to learn, team player who will grow along with our practice.

Responsibilities include:

• Warmly greet incoming patients upon taking them back for pretesting before the exam.
• Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
• Scanning documents into our EHR software
• Perform pretesting
• Advocate for overall health evaluation (i.e. Optomap).
• Collect and relay pertinent health and ocular history to the doctor.
• Assist in optical dispenses
• Keeping schedule filled
• Outreach
• Perform dry eye treatments (Will train the right candidate)
• Maintain and clean equipment and doctor’s lanes.
• Maintain proper levels of pretest/doctor supplies.
• Strong knowledge of optical principles, anatomy, and eye health

Required Skills/Knowledge:

• Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
• Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
• Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
• Ability to complete all daily/weekly/ monthly tasks assigned
• Ability to troubleshoot and find alternative solutions
• Proficiency in utilization of automated equipment and systems standard to the optometry industry.
• Familiarity with retail sales and customer service practices
• Proficiency in using optical equipment and tools
• Excellent communication and interpersonal skills

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Qualifications:

• High school diploma, GED or equivalent.
• 3 years of experience in the Ophthalmic/Optometric/medical industry

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to stand for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical.

Employee’s schedule could include after hour projects, as needed.

Saturday availability is required.

We provide a team-oriented work environment with competitive compensation and benefits including vision, flexible schedule, team bonuses, and sick days.

Spanish speaking and Crystal PM is a plus!

We can’t wait to hear from you and bring you into our team!

Our work environment includes:

• Modern office setting
• Growth opportunities
• Company perks

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule
• On-the-job training
• Professional development assistance
• Referral program

Work Location: In person

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Work Location: In person