Receptionist, Residential Real Estate

Join a Fast-Paced, Growing Residential Real Estate Law Firm!

Hankin & Pack PLLC is a dynamic, entrepreneurial firm recognized by clients as one of the region's leading real estate law practices. We're a collaborative, forward-thinking team fueled by a shared passion for excellence-and we're growing.

We are currently seeking a full-time Receptionist to join our Raleigh, NC office. You will be responsible for all front desk duties, welcoming clients to our office, and answering phones. The ideal candidate will have 1-2 years of prior customer service experience, be committed to providing excellent client experience, possess strong interpersonal skills and be able to switch quickly between multiple tasks.

What You'll Do:

• Welcome clients to our office and coordinate scheduling / movement between conference rooms
• Notify attorneys of client arrival
• Provide top tier customer service in-person, by phone, and through email.
• Receive mail / packages and distribute according to process.
• Answer phones and provide answers to frequently asked questions
• Assist attorney with administrative tasks for files
• Other miscellaneous tasks as assigned

What You'll Need:

• Previous experience as receptionist is preferred but not required.
• Exceptional communication and customer service skills
• Strong attention to detail
• Dependable
• Technologically savvy
• Skilled multi-tasker
• Highly organized

What We Offer:

• Competitive base salary based on experience
• Eligible for annual bonuses based on performance
• Full Medical, dental, and vision insurance coverage for employee
• Disability and life insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Excellent training and mentorship program
• Collaborative and family-oriented culture
• Real growth opportunities

Hankin & Pack Core Values

Consistency - Deliver the same high standard on every deal by following firm policies and client expectations.

Communication - Be helpful, precise, and cheerful. Proactively bring solutions.

Enjoy the Journey - Bring positivity and lift up those around you, even when challenges arise.

Productivity - Be efficient to create space for innovation and growth.

Accountability - Own your work and be proud of your contributions.

Servant Mentality - Deliver respectful, people-first service in every interaction.

Teachability - Stay humble and open to learning new approaches.

Tenacity - Be resilient, work hard, and stick with it until the job is done.

We believe our firm is only as strong as the people who power it. If you're ready to kickstart your career, grow your skills, and join a team that values and rewards you-apply today!

Learn more at www.hankinpacklaw.com