Receptionist & telecalling

• Greet and assist patients, visitors, and relatives in a courteous and professional manner.
• Manage patient check-in and check-out processes.
• Schedule, confirm, and manage doctor’s appointments.
• Answer incoming phone calls and route them to the appropriate department/person.
• Provide information regarding hospital services, policies, and procedures.
• Collect and verify patient details, maintain records, and update patient information in the system.
• Coordinate with doctors, nurses, and other hospital staff for smooth patient flow.
• Handle billing inquiries, registration forms, and initial documentation.
• Maintain confidentiality of patient records and sensitive information.
• Monitor the reception area to ensure it is clean, organized, and welcoming.
• Assist in administrative tasks such as filing, photocopying, and managing correspondence.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person