Receptionist/Administrative Assistant

We are seeking a compassionate, organized, and detail-oriented Administrative Assistant to support the daily operations of our mental health practice. The ideal candidate will play a key role in ensuring smooth administrative workflows, maintaining patient confidentiality, and supporting both clinical staff and patients with professionalism and empathy. This is a Hybrid position.

Responsibilities:

• Greet patients and visitors with a warm and professional attitude.
• Manage patient check-in/check-out procedures.
• Answer phone calls, respond to emails, and route messages appropriately.
• Schedule patient appointments and follow-ups.
• Coordinate with providers and staff to manage calendars by sending appointment reminders and handle cancellations/rescheduling.
• Maintain accurate and confidential patient records in compliance with HIPAA.

​Qualifications:

• High school diploma or equivalent.
• Prior experience in a healthcare or mental health setting is highly desirable.
• Proficiency in Microsoft Office and electronic health record (EHR) systems. (TEBRA perferred but not required).
• Strong organizational and multitasking skills.
• Ability to interact with patients experiencing emotional distress with empathy and discretion.
• *Hourly pay range will be based on experience*

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Education:

• High school or equivalent (Required)

Work Location: Hybrid remote in San Antonio, TX 78231