Receptionist/Administrative Assistant

Dental Receptionist / Front Office Team Member

About Our Practice

We are a patient-focused dental office in Savannah dedicated to delivering high-quality care in a professional, efficient, and welcoming environment. Our team values organization, accountability, and providing a smooth experience for every patient visit. We are seeking a dedicated and highly organized Receptionist/Administrative Assistant to join our professional team. This role is vital in ensuring smooth daily operations, providing exceptional customer service, and supporting office management functions. The ideal candidate will possess excellent communication skills, a proactive attitude, and the ability to handle multiple administrative tasks efficiently.

Position Overview

We are seeking a reliable and detail-oriented Dental Receptionist with 1–3 years of front office experience (dental preferred, medical considered).

This role is ideal for someone who is comfortable with front desk responsibilities and is ready to continue developing their skills in scheduling, patient communication, and office operations.

Key Responsibilities

Patient Check-In

• Greet patients warmly and professionally
• Verify patient information and assist with forms
• Maintain an organized and welcoming front desk

Patient Check-Out & Payments

• Collect co-pays and balances at time of service
• Review completed treatment and schedule next visits
• Communicate basic financial expectations clearly

Scheduling Responsibilities

• Schedule and confirm patient appointments
• Maintain an organized and efficient daily schedule
• Help fill open appointment times due to cancellations
• Assist with recall (routine visits) and re-care scheduling

Phone & Patient Communication

• Answer phones in a professional and friendly manner
• Schedule new and existing patients efficiently
• Respond to questions regarding appointments and office policies
• Follow up on missed or rescheduled appointments

Administrative Duties

• Enter and update patient records accurately
• Assist with basic insurance verification
• Support front office organization, filing, and documentation
• Greet visitors and clients with professionalism and courtesy, creating a welcoming environment at the front desk.
• Manage multi-line phone systems, directing calls accurately and responding promptly to inquiries.
• Perform data entry, filing, and document proofreading to maintain accurate records and correspondence.
• Utilize multiple practice management and operations platforms and tools for scheduling, document creation, and communication.
• Support office management tasks such as supply inventory, mail distribution, and basic record keeping.
• Provide customer support by addressing inquiries efficiently and maintaining positive relationships with clients and vendors.
• Maintain a clean, organized front desk area while adhering to office policies on confidentiality and professionalism.

Qualifications

• 1–3 years of front desk or customer service experience required
• Dental experience preferred, but not required
• Strong communication and organizational skills
• Comfortable learning new systems and workflows

What We’re Looking For

• Friendly, professional, and dependable
• Organized with attention to detail
• Able to multitask in a fast-paced environment
• Willing to learn and grow within a dental office
• Positive team player
• Shows initiative and is willing to learn and take ownership of responsibilities
• Proactive in helping keep the day organized and running smoothly
• Greet visitors and clients with professionalism and courtesy, creating a welcoming environment at the front desk.
• Manage multi-line phone systems, directing calls accurately and responding promptly to inquiries.
• Perform data entry, filing, and document proofreading to maintain accurate records and correspondence.
• Utilize Microsoft Office Suite and Google Workspace tools for scheduling, document creation, and communication.
• Assist with calendar management and appointment scheduling for staff and executives.
• Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software.
• Provide customer support by addressing inquiries efficiently and maintaining positive relationships with clients and vendors.
• Maintain a clean, organized front desk area while adhering to office policies on confidentiality and professionalism.

Compensation & Benefits

• depending on experience
• Paid time off
• Consistent weekday schedule M-F (no weekends)
• Training and opportunity for advancement

Growth Opportunity

This position can grow into:

• Front Office Lead
• Insurance / Financial Coordinator
• Treatment Coordinator

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)

Work Location: In person