Receptionist/Administrative Assistant & CPR Instructor

We're seeking an enthusiastic CPR instructor/administrative assistant to join our team. In this role, you will be responsible for teaching and scheduling American Heart Association BLS/CPR and Heartsaver First Aid classes, record keeping/data entry, general office administrative support and community marketing of CPR classes. Good conversation skills and having an outgoing and friendly demeanor are the secrets to success in this job. (CPR certification preferred)

Responsibilities included:

• Communicate with students to provide timely CPR classes via phone, email and text messaging
• Collaborate with our team to provide excellent student support
• Use software (training provided) to track interactions, schedule classes, update student information, and provide CPR cards
• Maintain accurate records of calls made, outcomes achieved, and follow-up actions required
• Answer and return calls, emails and text messages daily
• Maintain CPR equipment, ordering supply needs and classroom cleanliness
• Community Engagement - outside marketing to businesses letting them know who we are and what we do

Skills Needed

• Proven experience in customer service roles is highly desirable
• Strong communication skills both verbal and written with a focus on building long-term relationships with potential clients
• Excellent grammar is a must
• Ability to teach and perform the duties of a CPR instructor while demonstrating a strong understanding of the course
• A proactive attitude towards learning new techniques in customer engagement and working with the team to support our students

Schedule Varies Monday thru Friday. 35-40 hours with 1 evening per week.

Professional attire or scrubs is required.

If this sounds like you, please apply! We would love to have you on our team!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Work Location: In person