Receptionist/Administrative Assistant (Remote)

At Pest Arrest, we pride ourselves on providing exceptional customer service as our top priority. As a fast-growing company, we are looking for dedicated, high-performing individuals who want not only a stable position but also the opportunity to advance their careers with us.

We are currently seeking a highly motivated Remote Receptionist to answer phone calls and schedule customers on pest control routes. The ability to communicate effectively, multitask, prioritize, and pay attention to detail in a fast-paced environment is crucial to success in this position.

Key Responsibilities:

• Answer high volumes of inbound calls: Serve as the first point of contact for customers, providing excellent service and effectively addressing inquiries.
• Schedule customer appointments: Coordinate pest control service routes by booking appointments with customers and scheduling technicians accordingly.
• Administrative Support: Assist with data entry, email correspondence, phone payments, and general bookkeeping tasks.
• Collaborative Teamwork: Work closely with service technicians, management, and other departments to ensure smooth operations.

What We're Looking For:

• Strong communication skills: Must be able to communicate clearly and professionally with customers, technicians, and team members in both written and verbal formats.
• Attention to detail & organizational skills: Ability to prioritize tasks, multitask, and stay organized in a fast-paced work environment.
• Positive attitude: A friendly and helpful demeanor that represents our company’s core values of customer service excellence.
• Tech-savvy: Comfortable using a variety of online tools and software for scheduling, communication, and administrative tasks.

Qualifications & Experience:

• 1+ year of experience as a receptionist (preferred, not required).
• 1+ year of customer service experience (preferred, not required).
• 2 years of college education (preferred, not required).
• Ability to work remotely with occasional in-person meetings and training sessions.

Benefits & Perks:

• Competitive Salary: Starting pay range of $55,000–$75,000 annually, with a guaranteed 3% increase every year thereafter.
• Fast-Growing Company: Be part of a dynamic, rapidly expanding business with excellent opportunities to move up within the company.
• Paid Training: We invest in your success by offering paid training and ongoing development.
• Remote Work Flexibility: Work from home, with occasional office visits and in-person meetings.
• Work-Life Balance: Enjoy a consistent, full-time schedule (Monday–Friday, 40 hours per week).

If you're a reliable, enthusiastic individual who enjoys making a difference in customer experiences and wants to grow with a thriving company, we encourage you to apply today!

Job Type: Full-time

Projected Total Compensation: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote