Receptionist/Cashier

Job Summary:

The Receptionist / Cashier is responsible for greeting customers, directing inquiries, and processing customer transactions accurately and efficiently in accordance with company policies and procedures. This role serves as a key point of contact for customers and helps maintain a positive, organized, and professional front-office environment.

Primary Responsibilities:

· Greet customers in a professional and courteous manner

· Process customer transactions including receipts, refunds, and pick lists

· Answer incoming phone calls and direct messages appropriately

· Assist customers with inquiries and provide accurate information

· Maintain showroom inventory and ensure checkout areas remain clean and organized

· Prepare and reconcile nightly deposits

· Support customer satisfaction by resolving concerns professionally and efficiently

· Maintain accurate records and assist with general administrative duties as needed

Additional Responsibilities:

· Participate in projects and additional responsibilities as assigned by management

· Support office operations and maintain organized work areas

Core Competencies:

· Customer focus and professionalism

· Strong communication and interpersonal skills

· Dependability and accountability

· Attention to detail and accuracy

· Organization and time management

· Ability to work independently with minimal supervision

· Problem-solving and adaptability

· Ability to perform effectively in a fast-paced environment

Qualifications:

· Basic computer knowledge and familiarity with POS systems

· Strong mathematical and transaction-processing skills

· Excellent customer service and communication skills

· Sales and customer interaction experience preferred

· Ability to work accurately and efficiently under pressure

· Ability to maintain professionalism and focus throughout the workday

Experience Requirements:

· Minimum 3 years of experience in retail cashiering, customer service, or sales preferred

Education Requirements

· High School Diploma or General Education Degree (GED) required

Physical Requirements:

· Ability to stand, walk, bend, and lift as needed

· Frequent reaching, grasping, carrying, and stooping

· Ability to maintain focus and alertness in a busy environment

Work Environment:

· Fast-paced office and retail environment

· Exposure to plant operations, including moving mechanical parts and production areas

· Moderate to high noise levels in certain areas

Safety Responsibilities:

· Perform all duties in accordance with company policies and OSHA safety guidelines
· Wear required personal protective equipment (PPE) when entering plant areas
· Maintain awareness of surroundings and operate safely at all times

Additional Information:

This role requires individuals who are dependable, customer-focused, and able to work effectively in a fast-paced environment. A strong commitment to professionalism, accuracy, and teamwork is essential.

MRC values team members who take pride in their work, support their team, and contribute to a positive, productive workplace.

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person