Receptionist/Concierge

Job Overview
We are seeking a professional and personable Receptionist/Concierge to serve as the first point of contact for Esti & Co. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role involves managing client appointments and providing exceptional service with a smile! The successful applicant will demonstrate proficiency in appointing active and former clients, following up on leads, and maintaining a positive environment for clients and staff alike.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
• Manage phone, text and email systems efficiently.
• Handle incoming correspondence, including texts, emails, mail, and deliveries, with attention to detail.
• Calendar management and scheduling appointments for staff members.
• Support office management duties such as ordering supplies, maintaining cleanliness, and overseeing basic clerical tasks.
• Provide customer support by addressing inquiries, resolving issues courteously, and ensuring excellent service standards.
• Utilize computer skills, including MindBody software.

Requirements

• Proven experience in receptionist, customer service or sales roles with a focus on an excellent client experience.
• Exceptional phone etiquette coupled with professional communication skills both verbal and written.
• This is a personality-driven position, Warmth, sincerity, and the ability to provide for client needs is paramount.
• Join our team as a Receptionist/Concierge where your professionalism will create positive first impressions while supporting our operational excellence through dedicated administrative support!

Pay: $15.00 per hour

Benefits:

• Employee discount

Work Location: In person