Receptionist/Dispatcher

We are seeking a reliable, organized, and professional Receptionist/Dispatcher to join our team. The ideal candidate is experienced in handling high call volumes, scheduling appointments, coordinating daily operations, and providing exceptional customer service in a fast-paced environment.

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently
• Schedule and dispatch technicians
• Communicate updates between customers and field staff
• Maintain organized schedules, customer records, and job notes
• Handle customer questions, concerns, and service requests
• Process invoices, payments, and basic office paperwork
• Monitor emails, messages, and daily office communications
• Support office operations and assist management as needed

Qualifications

• Previous experience as a receptionist, dispatcher, or office administrator required
• Strong communication and customer service skills
• Ability to multitask and stay organized under pressure
• Experience with scheduling software, phones, and basic computer programs
• Dependable, detail-oriented, and professional demeanor
• Strong problem-solving skills and ability to work independently
• Strong time management skills combined with the ability to prioritize tasks in a fast-paced environment
• Bilingual abilities are a plus

What We Offer

• Competitive pay based on experience
• Supportive and team-oriented work environment
• Opportunities for growth and advancement
• Stable, full-time position

If you are motivated, dependable, and thrive in a busy office setting, we’d love to hear from you.

Pay: $20.00 - $30.00 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program

Work Location: In person