Receptionist/Front Desk Officer

About MySkin Aesthetics and Laser Center:

This Position is for our DHA Phase 5 Branch, Lahore. For Female Candidates only. MySkin Aesthetics and Laser Center, a frontrunner in Pakistan's aesthetic landscape, redefines beauty and confidence. Our distinguished clinics boasts a team of seasoned professionals offering a comprehensive spectrum of cutting-edge treatments, from advanced laser therapies and injectables to indulgent facials and body contouring. With a client-centric ethos, we tailor personalized treatment plans, embodying our commitment to individuality and empowerment. At MySkin, we blend expertise, innovation, and a dedication to community impact, inviting you to embark on a transformative journey toward self-assured radiance.

Job Overview:

We are seeking a dedicated and experienced Female Front Desk Officer to join our team. The ideal candidate will have a passion for aesthetics, excellent customer service skills, and proficiency in Microsoft Excel. As a Front Desk Officer, you will be the first point of contact for our clients and play a pivotal role in providing a welcoming and professional environment.

Responsibilities:

• Greet and welcome clients with a warm and friendly demeanor, creating a positive first impression.
• Manage client appointments, ensuring accurate scheduling and efficient utilization of time slots.
• Provide information about our services, products, and promotions to clients, assisting them in making informed decisions.
• Handle incoming phone calls and inquiries, addressing client needs and directing calls to the appropriate department.
• Maintain a clean and organized front desk area, ensuring a visually appealing and inviting atmosphere.
• Process client payments, issue receipts, and maintain accurate records of transactions.
• Utilize Microsoft Excel to track and manage appointment schedules, inventory, and other administrative tasks.
• Collaborate with the aesthetics team to ensure a smooth flow of appointments and efficient client management.
• Assist in coordinating and organizing events, workshops, or promotions to engage clients and promote our offerings.
• Handle client feedback and concerns professionally and escalate issues as necessary to ensure customer satisfaction.
• Perform other administrative duties and tasks as assigned by management.

Job Type: Full-time

Pay: Rs40,000.00 - Rs60,000.00 per month

Work Location: In person