Receptionist/Legal Assistant - Lake Charles

Grow with us! We are featured in Inc. Magazine's prestigious 2023 Inc. 5,000 Fastest-Growing Private Companies List and are the 25th fastest-growing private company in the entire state of Louisiana!

Do you find satisfaction in helping people and making a difference in their lives and the lives of their communities? Laborde Earles is committed to providing quality representation to our clients and being fully attentive to their needs, which starts by providing the same favorable environment for our team members. Join us in standing up for our clients, with our community, by our work, and beside each other!

The Opportunity

We are seeking a personable and energetic Receptionist/Legal Assistant to create a warm, welcoming first impression for potential clients and visitors in our Lake Charles office.

This role provides essential support to our Litigation Paralegals and is ideal for a genuine, hospitable individual who excels at communicating with people from all cultures and backgrounds.

The successful candidate will demonstrate excellent verbal communication, polished phone etiquette, confidentiality, integrity and exceptional guest-relations skills, ensuring every visitor enjoys a positive and gratifying experience.

We are looking for an organized, detail-oriented multi-tasker who can manage assignments efficiently and support the litigation team with accuracy and efficiency.

Objective

Serve clients creating a professional, warm, and welcoming first impression, and support the Litigation Paralegals during the litigation phase of all assigned matters.

Desired Outcomes

• Accountable to provide the best possible customer service to our clients and act as their advocate when working with any third parties as directed by Litigation Paralegals.

  • Welcome clients, vendors, job applicants, and other visitors in a warm and friendly manner as soon as they arrive and connect them with the appropriate party.

  • Offer visitors a refreshment while they wait.

  • Maintain cleanliness of lobby.

  • Clean and organize conference rooms after meetings.

  • Ensure that front area is covered when stepping away from lobby.

  • Maintain cleanliness and stock of kitchen, restroom, and other common areas.

  • Contact and meet with clients as directed, such as new clients/intakes.

  • Contact third parties such as medical providers and insurance companies on behalf of the client.

• Accountable to ensure that all matters assigned by Litigation Paralegals are handled as quickly, accurately, and thoughtfully as possible.

  • Ensure all data is properly and accurately entered into client management software (Litify).

  • Organize, save, and file all matter related documents.

  • Draft, save, mail, fax, and/or email correspondence and supporting documents.

  • Assist with the preparation, filing, and service of pleadings.

  • Assist with discovery, including but not limited to, the preparation and completion of skeleton forms, assisting the Paralegal in gathering responding documents.

  • Assist with trial preparation, including the assembly of exhibits, witness binders, and appendices for depositions and court filings.

  • Keep track of cases expenses, including medical expenses, copy and postage charges, entering into client management software (Litify) for each client.

  • Assist in requesting Medicare and Medicaid liens.

• Accountable to provide Handling Attorney support as requested and as outlined in Litify Tasks.

  • Timely response and completion of tasks assigned by Handling Attorney and/or Paralegal.

  • Timely completion of all Litify Matter tasks.

Skills/Abilities

• Excellent oral and written communication skills

• Attention to detail and accuracy

• Confidentiality and strong judgment

• Problem analysis and problem-solving

• Professionalism

• High level of initiative and proactive nature

• Willingness to perform any/all tasks as assigned by supervisor and/or firm leadership in support of the firm’s growth and success

Education and Experience

• High school diploma or equivalent

• Proficient in data entry and management

• Previous experience within legal, medical, or insurance industry preferred

• Strong computer and keyboarding experience

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times

The Perks of Being Part of Our Laborde Earles Community

• Optional companywide events allowing you to play as hard as you work, such as Crawfish Boils, Christmas parties, Retreats, and more!

• Work-life balance is encouraged as we consider 36.5 hours your full-time requirement and we rarely exceed a 40-hour workweek. We prefer you work to live, not live to work.

• We celebrate life's little (& big) moments with you from birthdays & work anniversaries to marriages and births, as well as, support you when the going gets tough from procedures/hospitalizations to loss of a loved one.

• Collaboration and team member rapport is cheered and emboldened.

• We offer many competitive benefits upon eligibility waiting periods:

  • Company-paid Short-term disability & Life/AD&D;

  • Health, vision, dental, long-term disability, critical illness, and additional life insurance policies upon eligibility waiting periods;

  • 401(k) upon eligibility waiting periods;

  • PTO, paid holidays (10), and paid maternity leave;

  • Health Savings Account (HSA), Flexible Spending Accounts (FSA), including dependent care;

  • Employee Assistance Program (EAP).

Who We Are

We are a team and community-oriented personal injury law firm dedicated to winning for our clients who have had their lives turned upside down from injuries through no fault of their own. With multiple offices across Louisiana, we focus on ensuring people get maximum monetary compensation for various types of personal injuries or loss of a loved one from incidents like car wrecks, truck accidents, offshore, and workplace injuries. Our founders joined forces to build the premier law firm in Louisiana. With over 250 years of combined experience, our attorneys have earned a powerful reputation and have been nationally recognized as top trial lawyers. As a dedicated and high-performing team, we pride ourselves in our core values: All In, Work Hard, Play Hard, Honorable, Cutting Edge, Community, and Winners, Not Whiners. With all the proper tools in place, our mission is to stand up for our clients, stand with our community, stand by our work, and stand beside each other. You may begin your journey with Laborde Earles for many different reasons, but you stay for the team.

Our Core Values

All In: Being fully committed to a task or endeavor. Giving 110% for the team and our common goals.

Work Hard, Play Hard: Emphasizing work life balance. Putting in the hard work for the clients that depend on us as well as turning work-mode off sometimes to add fun, laughter, and relaxation into our routines.

Honorable: Making moral and just decisions, having an ownership mentality, being reputable and respectable through your work product, client and teammate interactions, and personal and family life.

Cutting Edge: Having the most advanced or newest version of a product or service, ensuring that we are functioning at our highest capacity as a firm, both effective and efficient.

Community: Being a pillar for the surrounding area and the people within by rallying for and supporting them through giving back and volunteering. Supporting the constant growth and improvement of ourselves and each other.

Winners, Not Whiners: Being a team-player even when the going gets tough to support the goals of our team and the firm, maintaining a positive outlook through the day-to-day challenges and setbacks, celebrating the wins and successes, being willing to step in and help for the sake of the common goals we strive to achieve.