Receptionist/Office Assistant (3.5 hours/day)

FLSA Status: Non-exempt

Grade: U03 (Unified)

Revision Date: March 1, 2016

Location: Matthew Whaley Elementary School

Job Summary

Ensures accurate and timely flow of telephone calls, mail, and visitors for the school location.

Duties and Responsibilities

• Answers phone calls, determines the purpose of the call, and routes call to requested or otherwise appropriate destinations. Records messages for individuals as required and maintains related records.
• Greets visitors in reception area, ascertains the purpose or nature of their visit, and directs them to proper destination. Establishes and maintains harmonious working relationships with the public, parents, school personnel, and other visitors and creates atmosphere of friendliness, courtesy, and patience.
• Responds to questions from parents, staff, and other school personnel.
• Receives, packages, letters, documents, and other related items dropped off at the reception desk by visitors or via the postal service, commercial deliveries, inter-division (pony) mail, etc.
• Performs a variety of administrative and clerical work.
• Models the WJCC Strategic Plan Values: Individualism, Integrity, Innovation, Accountability and Collaboration.
• Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required)

• Possess a high school diploma or GED certificate.
• Some office, clerical, or receptionist experience preferred.
• Must be familiar with Microsoft Office products.
• Must possess excellent interpersonal and customer relations skills.
• Must be able to multi-task and prioritize work with minimal direct supervision.
• Ability to communicate well, both verbally and in writing.

Supervision Exercised

None

Supervision Received

Performs duties under the supervision of the principal and assistant principal.

Working Conditions and Physical Requirements

Busy office environment with frequent interruptions. Must have the ability to sit for extended periods of time; exhibit manual dexterity to enter data into a computer terminal/typewriter; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions; physical agility to lift up to 25 pounds.