Receptionist/Secretary, Imaging

We’re seeking a detail-oriented Radiology Receptionist/Secretary to support our Imaging Department through exceptional clerical, reception, and patient-service functions. In this role, you’ll help ensure smooth patient flow, accurate documentation, and timely communication across the department. Your work directly supports high-quality imaging services and a positive patient experience.

What You’ll Do

Patient Reception & Scheduling Support

• Check in scheduled, unscheduled, and pre-surgery patients to support efficient workflow • Provide patients with exam preparation instructions to ensure readiness • Notify physician offices of cancellations or no-shows to maintain scheduling accuracy • Verify and match physician/practitioner orders for accuracy and compliance

Patient Experience & Communication

• Keep patients and families informed of wait times and exam status • Evaluate waiting areas and offer assistance to those who need help • Direct, screen, and manage incoming phone calls and messages • Notify imaging staff when patients are checked in or ready

Department Operations & Coordination

• Print exam orders and labels to support daily operations • Ensure proper distribution of exam results to physicians and practitioners • Prepare demographic corrections and related documentation • Coordinate outgoing mail, packages, and departmental errands

Systems & Administrative Support

• Accurately complete information in the Electronic Medical Record (EMR) and Radiology Information System (RIS) • Scan documents into the correct EMR or RIS locations • Operate office equipment and report service needs • Monitor and order office supply inventory

Imaging Records & Compliance

• Prepare image release forms and burn CDs or print films per policy • Provide accurate information to internal and external offices • Follow HIPAA guidelines and corporate compliance standards

Our Culture & Values

We are guided by Integrity, Ownership, Compassion, and Respect, creating an environment where patients and team members feel supported and valued.

Work Environment

This is a 100% onsite position at Magruder Hospital in Port Clinton, OH.

Apply Today!

Required

• High school diploma or GED equivalent

• Computer proficiency and ability to learn new systems

• Strong customer service and communication skills

• Self-motivated with the ability to multitask

• 1 year clerical, secretary, or customer service experience, or 1 year healthcare clerical experience

Preferred

• Experience in a healthcare setting