Receptionist/Social Media Manager

Overview
We are seeking a dynamic and energetic Receptionist/Social Media Manager to be the welcoming face of our organization while also driving our online presence to new heights. This dual role offers an exciting opportunity to combine exceptional front desk skills with creative social media management, ensuring smooth daily operations and engaging digital content. The ideal candidate will be highly organized, tech-savvy, and passionate about delivering outstanding customer service and brand storytelling. This paid position is perfect for someone eager to grow their administrative expertise while showcasing their social media talents in a vibrant, fast-paced environment.

Duties

• Greet visitors, clients, and vendors with professionalism and warmth at the front desk, managing multi-line phone systems and providing excellent customer support.
• Handle all incoming calls with proper phone etiquette, directing inquiries efficiently across departments.
• Manage office operations including data entry, filing, calendar management, and maintaining office supplies to ensure a seamless workflow.
• Create, schedule, and publish engaging content across various social media platforms to enhance brand visibility and community engagement.
• Monitor social media channels for comments, messages, and reviews; respond promptly to foster positive relationships with followers.
• Assist with clerical tasks such as proofreading documents, managing email correspondence, and supporting administrative projects as needed.
• Utilize software tools like Microsoft Office, Google Workspace, QuickBooks, and basic bookkeeping applications to support daily functions.
• Support special projects including event planning or marketing campaigns that promote organizational initiatives or services.
• Maintain a professional appearance and uphold excellent organizational skills to balance front desk responsibilities with social media duties effectively.

Qualifications

• Proven experience in office management or administrative roles with strong clerical skills.
• Previous experience as a receptionist or in a medical/dental office setting is highly desirable.
• Familiarity with multi-line phone systems, calendar management, data entry, filing systems, and office software such as Microsoft Office and Google Workspace.
• Strong computer literacy including proficiency in social media platforms (Facebook, Instagram, Twitter) and basic content creation tools.
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Veteran status is encouraged, but not necessary.
• Exceptional customer service skills combined with professional phone etiquette and personal presentation.
• Experience with bookkeeping or QuickBooks is advantageous for handling financial tasks related to the role.
• Personal assistant experience or legal receptionist background will be considered a strong asset.
• Demonstrated time management skills with the ability to prioritize tasks independently while maintaining attention to detail. Join us in this vibrant role where your organizational talents meet your creative flair! We’re committed to fostering an inclusive environment that values your contributions while offering opportunities for growth in both administrative support and digital marketing domains.

Job Type: Part-time

Pay: $21.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: In person