Records and Evidence Technician

Description

The Records and Evidence Technician supports the daily operations of the property room by receiving, securing, and releasing police records, property, and evidence. This position ensures the integrity of records management and chain of custody in compliance with departmental policies, court requirements, and applicable laws. The technician responds to request from law enforcement personnel, prosecutors, courts, and the public while safeguarding confidential information. This position has no supervisory responsibilities.

Examples of Duties

1. Prepare and process all public safety data information including proper classification of police incident reports and distribution of case files ot proper agencies and personnel.

2. Provide professional customer service to the public and personnel regarding law enformement information pertinent to the Blaine Police Department.

3. Prepare and enter criminal justice reports into state and county computer systems. Audit as requested or appropriate, ensuring completeness and accuracy.

4. Update and/or maintain data in various database systems, ensuring completeness and accuracy.

5. Provide assistance to co-workers to ensure continual and proper workflow.

6. Perform computer operation activities, e.g., assist as clerical back-up in word processing.

7. Receive and route calls and visitors.

8. Provide information, explanations, and assistance to the public and other employees.

Knowledge, Skills, and Abilities

• Professional ability to perform clerical work requiring confidentiality, concentration, organization, and judgement in interpreting practices and procedures to meet problems;
• Knowledge of record management, record retention, and laserfiching techniques;
• Skilled in dealing with hostile or upset customers;
• Ability to maintain confidentiality;
• Ability to maintain professionalism in stressful situations;
• Skill and efficiency in the operation of Microsoft Office software, or similar, and other office machines and equipment;
• Ability to deal confidently and effectively with members of the public, both in person and via telephone;
• Ability to communicate effectively, in English, both verbally and in writing;
• Ability to spell and punctuate proficiently;
• Professional ability to work with others, including co-workers or members of the public, in a professional and courteous manner;
• Ability to multi-task in stressful situations

Supplemental Information

MINIMUM REQUIREMENTS

• High school diploma or G.E.D.;
• Minnesota Criminal Justice Information Systems (CJIS) Certification within six months of employment.

• Two years of administrative experience with a police department or four years of administrative experience with the city of Blaine.
• Advanced administrative training from a business college or vocational institution.
• Minnesota Criminal Justice Information System (CJIS) certified.
• One year experience working with the MN Data Practices Act.