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Records Technician - Open Records - Savannah Police Department

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Purpose

The City of Savannah Police Department’s Information Management Division is seeking a highly qualified, customer-focused Records Technician – Open Records to join our team. The Information Management Division is committed to delivering courteous, accurate, and timely service in a manner that inspires public trust and confidence.

If you are seeking a rewarding career in a fast-paced environment that offers opportunities for growth, professional development, and learning from experienced professionals, now is the time to apply. Our collaborative team comprised of Customer Service Representatives, Teletype Technicians, Records Technicians, Records Supervisors, and the Records Division Superviso,r, works together to ensure the efficient daily operations of the Information Management Division. We take pride in maintaining a professional, supportive, and safe workplace where employees are empowered to succeed as our close-knit team of 26 continues to grow.

If you are ready to step into an opportunity that offers purpose, stability, and a fresh start, we invite you to join our exceptional Information Management team. As a Records Technician – Open Records, you will be responsible for the maintenance and processing of Police Department records, assisting with criminal background checks, responding to requests in accordance with the Georgia Open Records Act, and performing NIBRS report coding and data entry into the GCIC system.

We offer great pay, excellent benefits to include medical, dental, and vision plans, life insurance, employee/spouse/child supplemental life insurance, short-term disability, tuition reimbursement, wellness programs, deferred compensationplan (457 B), pension plan, flexible spending account, home purchase assistance and 12 paid holidays!

Women, Minorities, and Veterans Are Encouraged to Apply!

Essential Job Functions

  • Uses multiple local and national computer databases and SPD’s records management system to perform their daily duties.
  • Prepares and maintains files, logs, and records.
  • Handles confidential information, including personnel paperwork and correspondence; ensures adherence to confidentiality and all local, state, and federal laws regarding records and records management.
  • Develops and maintains filing systems.
  • Answers telephones; accepts and relays messages; forwards calls; answers questions; provides information; responds to customer concerns, complaints, and requests; receives service requests.
  • Works closely with state and local law enforcement agencies to make sure warrants are entered and removed, records are validated and case files are complete and received for presentation to prosecutors.
  • Responds to open records requests.
  • Enters information into the computer; reads and processes reports; uses the computer to check and correct information.
  • Obtains, reviews, and disseminates data.
  • Reviews officer reports and codes reports according to NIBRS requirements.
  • Prepares invoices for open records and criminal history records provided to the citizens and intakes those funds.
  • Answers questions concerning fees, applications for expungement, final dispositions, and correcting inaccurate arrest information.
  • Performs other related duties as assigned.

Minimum Qualifications

Requires a High School Diploma or GED with less than one year of experience in general clerical in filing and records management, experience with current City software preferred; or any equivalent combination of education, training, and experience.

Requires GCIC certification.

Must possess and maintain a valid state driver’s license with an acceptable driving history.

Work Location: 201 Habersham St Work Hours: 8 am - 5 pm, Monday - Friday

Additional Information

Knowledge of NCIC/GCIC policies and procedures.
Knowledge of department policies and procedures.
Knowledge of record keeping, report preparation, filing methods, and records management techniques.
Knowledge of clerical practices and procedures, such as letter writing and the operation of standard office equipment.
Skill in organizing work and setting priorities.
Skill in reading with comprehension.
Skill in the operation of standard office equipment.
Skill in the operation of computers and various software programs.
Skill in oral and written communication.

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