Recovery Support Specialist/Driver

Description:

Position Overview

S.T.A.R. is seeking a dedicated and experienced Behavioral Health Technician (BHT) to serve in the role of Recovery Support Specialist (RSS) within our licensed Outpatient Treatment Center (OTC).

This is a direct-care behavioral health position working with individuals living with general and/or serious mental illness in a structured day treatment setting. This role requires strong clinical support skills, documentation ability, crisis intervention experience, and a commitment to recovery-oriented care.

As a BHT, you will provide screening support, individualized service planning, life skills training, advanced coping skills instruction, case management, crisis intervention, and group facilitation while contributing to a structured and recovery-focused treatment environment.

Essential Duties & Responsibilities

Clinical & Treatment Services

Facilitate structured therapeutic groups and 1:1 member interactions
Assist in screening and assessment processes
Collaboratively develop and contribute to Individualized Service Plans (ISPs)
Provide life skills and advanced coping skills training
Conduct outreach calls and engagement support
Collaborate with the clinical team, family members, and primary care providers
Make appropriate referrals to internal programs and community-based organizations
Utilize verbal de-escalation and behavioral intervention techniques
Implement crisis intervention as needed and follow disruption policy procedures
Provide meaningful input during daily staffing to ensure quality member care

Documentation & Compliance

Complete group sheets, progress notes, and required EHR documentation
Follow quality assurance and Article 10 documentation standards
Apply member handbook regulations consistently
Attend required clinical oversight and supervision trainings

Treatment Milieu & Member Supervision

Supervise and monitor members in the treatment environment
Maintain a recovery-focused and trauma-informed atmosphere
Ensure all members sign in and out appropriately
Assist members with independent living skills (ILS) and chore support
Conduct Food Share and hygiene support services

Transportation & Program Support

Drive a 10-passenger van to transport members (if designated as a driver)
Assist with monthly outing schedules
Perform opening and closing duties
Cover reception area as needed

Additional Responsibilities

Participate in required staff meetings and trainings
Assist in training interns, volunteers, and new hires
Utilize Microsoft Outlook and Teams for communication
Appraise management of any conflicts or program suggestions
Other duties as assigned

Requirements:

Education
GED or High School Diploma

Experience:
Must have a personal lived experience of mental health and/or substance abuse issues and is living in recovery and willing to share their experience to assist others.