Recreation Center Front Desk

Job Summary

The Recreation Ministry Front Desk Attendant will perform all necessary responsibilities that include customer service interactions with all members and guests, answer phone calls, assist with programs as needed, and keep continued communication with the director and other staff as needed as well as help maintain the recreation facility and equipment.

Essential Functions

· Checking in and greeting all members as they enter the facility

· Helps clean recreation/fitness equipment

· Promotes (and helps create promotional material) for recreation events and activities to members

· Provides administrative support to Rec Center Ministries and take accurate messages for director/assistant

· Process Rec Center use requests or directs them to Director/assistant

· Accepts memberships (new and renewals) and check in patrons

Other Responsibilities

· Help with recreation programs where applicable (camps, basketball, etc)

Minimum Qualifications

· High School diploma (or working towards if still in school)

· Possess good communication skills (verbal and written), ability to work well with people, ability to function in a busy environment with multiple interruptions, orientation to detail.

Physical Requirements

· Able to lift/move equipment (up to 50lbs)

· Able to sit extended for periods of time

· Able to move during recreation programs

Core Competencies:

· Attention to Detail: Consistently attends to the needs of the Recreation Ministry (membership details, scheduling, and recreation programming)

· Time Management: Is able and willing to focus time on tasks that contribute to the organizational goals; Uses time effectively and efficiently; values time and respects time of others and can balance priorities

· Verbal Communication: Is able to deliver a message clearly, articulately, and with appropriate emotion in a variety of settings; demonstrates communication styles appropriate to the situation at hand; adjusts the message without losing the essence of the message, depending upon the circumstances and the listener.

· Written Communication: Is able to write clearly and succinctly; employs correct grammar, punctuation and patterns of speech; clearly delivers a message in a tone appropriate to context

· Decision Making and Problem Solving: Uses sound logic to approach difficult problems and apply effective solutions; can distinguish between symptoms, causes and implied solutions implied solutions; decides in a timely manner based upon a blend of research, experience, risk taking and judgement

· Team Orientation: Demonstrates interest, skill, and success in team environments; promotes group goals ahead of personal agendas; steps up to offer self as a resource to other members of the team; understands and supports the importance of teamwork; shares credit for success with others, takes responsibility for his or her part in team failures.

Job Type: Part-time

Pay: $10.00 per hour

Work Location: In person