Referral Coordinator - Imaging Center

Referral Coordinator (Hybrid Remote)

At National Imaging Centers, we are committed to delivering exceptional medical imaging services across Arizona and Nevada. Our team utilizes advanced technology to provide MRI, CT, X-ray, ultrasound, and other diagnostic services with a focus on accuracy, efficiency, and patient-centered care.

We are seeking a highly reliable, detail-oriented, bilingual (English/Spanish) Referral Coordinator to join our growing team. This role is critical in ensuring seamless coordination between referring providers, patients, and imaging centers. Accuracy, organization, and follow-through are essential for success in this position.

This is a hybrid role, primarily remote with occasional in-office days for training, collaboration, and team support.

The ideal candidate is proactive, patient-focused, and thrives in a fast-paced healthcare environment.

Key Responsibilities

• Receive, review, and process incoming referrals for imaging services
• Verify patient demographics and insurance information
• Coordinate and schedule imaging appointments across multiple locations
• Communicate with referring providers to obtain missing or incomplete documentation
• Maintain accurate and timely documentation in EMR/EHR systems
• Proactively follow up on pending referrals and scheduling needs
• Provide clear communication and updates to patients regarding their appointments
• Collaborate with front desk, clinical teams, and leadership to optimize workflow
• Ensure compliance with company policies and healthcare regulations

Required Qualifications

• Bilingual Spanish (English/Spanish) – Required
• Proven reliability with strong attendance and accountability
• High school diploma or GED
• 1+ year of experience in referral coordination, medical scheduling, or healthcare administration
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize in a high-volume environment
• Excellent communication and customer service skills
• Ability to work independently in a remote setting with strong time management

Preferred (Nice to Have)

• Experience in radiology, imaging centers, or specialty clinics
• Familiarity with medical terminology

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with matching
• Paid time off (PTO)
• Flexible spending account (FSA)

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote