Referral Coordinator/Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Referral Coordinator/Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and providers, ensuring smooth communication and efficient management of referrals, appointments, and medical records. Your energetic approach will help foster a welcoming environment while maintaining the highest standards of confidentiality and compliance. This position offers an exciting opportunity to contribute to quality patient care through excellent administrative support and coordination.

Responsibilities

• Greet patients and visitors warmly, providing exceptional customer service and guiding them through check-in procedures
• Manage incoming calls, scheduling appointments, and directing inquiries with professionalism and enthusiasm
• Coordinate referrals between providers, ensuring all necessary documentation is complete and accurately processed
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes efficiently
• Maintain accurate medical records, including documentation of referrals, appointment details, and patient information in compliance with HIPAA regulations
• Skills
• Strong knowledge of managed care processes and insurance verification procedures
• Prior experience in a medical or dental office setting is highly preferred
• Familiarity with HIPAA regulations to ensure patient confidentiality at all times
• Proficiency in medical terminology, medical records management, and medical coding practices
• Excellent organizational skills with attention to detail in handling medical documentation and office tasks
• Effective communication skills to interact confidently with patients, providers, insurance companies, and team membersJoin us in creating a positive impact on patient experiences through energetic support and meticulous coordination. We value your dedication to excellence in healthcare administration!

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person