Regional Director -Facilities and Maintenance

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and a strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference! We proudly welcome you to the Regional Director of Facilities & Maintenance role!

Job Description

Pay Range: $96,320.00 - $120,400.00 BOE

The Regional Director of Facilities and Maintenance is responsible for overseeing and supporting the teams of facility and fitness equipment managers and technicians, who are responsible for planning, organizing, and managing the maintenance, repair, and alteration of existing Chuze Fitness facilities in an assigned region. This position will be responsible for the Florida and Georgia markets at this time. The company's growth may impact markets within its responsibility zone. The position will be based in the Jacksonville, Florida, Headquarters office, with occasional travel to other markets.

Responsibilities include, but are not limited to, the following:

• Complete and maintain knowledge found in all Learning Management System (LMS) paths
• Maintain comprehensive knowledge of Chuze policies, ensuring team adherence and identifying any additional training needs to support ongoing compliance
• Recruit, train, and onboard new Maintenance personnel to create skilled teams with compassion and a sense of ownership in coordination with the District Maintenance Managers and the Maintenance Training Manager
• Establish and drive achievement of Key Performance Objectives (KPOs) across the region, ensuring that each district consistently meets performance expectations
• Motivate and support the growth of direct reports by delivering immediate, constructive feedback to foster development and success.
• Conduct verbal and written coaching, delivering annual performance reviews and the full scope of corrective actions and separations
• Independently work within organizational guidelines to achieve goals while committing to growth through feedback and proactive self-improvement
• Design, standardize, and facilitate meetings, workshops, and seminars to effectively communicate essential information and gather insights needed for team performance
• Achieve department and company financial objectives through strategic planning and diligent goal-setting
• Oversee club operations by conducting inspections and generating reports to assess facility condition, program effectiveness, and exceptional member experience.
• Develop and implement processes and programs to promote efficiencies compatible with the growth scale of the business
• Maximize equipment and facility uptime through proactive maintenance and timely repairs
• Develop and maintain long and short-range maintenance budgets, work plans, and schedules with rolling 5-year CAPX budgets in mind
• Assist with the development, implementation, and management of emergency response plans, energy management plans, training, and future capital initiatives
• Coordinate and document transitions from construction to operational facilities, including scheduling warranty inspections before expiration and ensuring that projects are completed efficiently and within regulatory guidelines
• Collaborates with key stakeholders -including regional district and executive leaders as well as community organizations- to implement and sustain programs
• Engage and direct third-party vendors to maintain continuity and meet organizational goals
• Manage the deliverables for monthly forecasts and resource distribution to maximize skilled labor and optimize personnel usage
• Set up and monitor Quarterly Business Reviews (QBR) between teams and vendors
• Implement company protocols for utilities, waste, recycling, and sustainability initiatives
• Collaborate on researching new products, laws, regulations, etc., to recommend purchases, contracts, and maintain services
• Other projects and duties as assigned

Required Qualifications

• Bachelor’s degree in construction management, facilities, or business (may be supplemented with work experience)
• 5+ years of experience in facilities, commercial construction, construction management, or related trade fields (experience with fitness equipment a plus)
• 5+ years of multi-unit facilities management with increasing responsibilities
• Working knowledge of mechanical, electrical, and plumbing trades (MEP), as well as general construction
• Experience with computerized maintenance management systems (CMMS)
• Understanding of the overall operation and intent of Energy Management / Building Management systems
• Ability to work from drawings, schematics, and wiring diagrams
• Effective problem-solving and critical thinking skills with attention to detail
• Ability to motivate and cultivate a team with a capacity to receive and deliver constructive feedback
• Essential Physical Requirements:
  • Ability to lift, carry, push, and pull objects; perform activities such as climbing standard ladders and ship ladders, balancing, stooping, kneeling, crouching, and crawling; maintain fine finger dexterity; and sustain prolonged periods of standing, stationary positioning, or movement
  • Regularly exposed to moving mechanical parts
  • Regularly exposed to pool chemicals, cleaning supplies, and grease/oil
  • Use of a ladder and roof access
  • Ability to lift/move a minimum of 50lbs
  • Ability to work in a loud environment
  • Computer and phone operations
  • Ability to read, write, and speak clearly in English

Perks & Benefits

• Free Chuze Fitness membership + 1 Free membership for a family member or friend
• Flex PTO (includes sick time and holidays)
• 401k
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
• Company-provided devices and software
• Personal device stipend
• Discounts on all retail purchases, vendor products, and smoothies (at applicable clubs)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.