Job Summary
We are seeking a polished, relationship-driven professional to join our luxury sales team as a Regional Luxury Client Director / Remote Sales Associate. This role is responsible for cultivating high-value client relationships, delivering personalized luxury experiences, and driving sales growth across an assigned region while working remotely. The ideal candidate has a strong background in luxury retail, hospitality, fashion, or high-end client services. As a vital member of our team, you will leverage your expertise in sales, marketing, and business development to deliver exceptional service and foster long-term client loyalty. This position is remote, empowering you to connect with clients and partners from anywhere while maintaining a vibrant, results-driven approach.
Responsibilities
- Cultivated and maintained strong relationships with high-net-worth clients across designated territories, delivering personalized service and bespoke solutions tailored to individual needs and preferences.
- Drove regional business development initiatives by identifying emerging market opportunities, expanding client portfolios through strategic outreach, networking, and relationship-building efforts.
- Negotiated complex sales agreements and high-value transactions, ensuring exceptional client satisfaction while maximizing company profitability and long-term value.
- Partnered with marketing teams to create targeted campaigns and luxury brand initiatives that enhanced visibility, engagement, and client acquisition.
- Leveraged CRM platforms, including Salesforce, to manage client relationships, monitor sales pipelines, track account activity, and optimize follow-up strategies.
- Delivered compelling virtual consultations and technical sales presentations that aligned product offerings with client objectives and lifestyle preferences.
- Provided white-glove account management through proactive communication, client feedback analysis, and customized recommendations designed to strengthen loyalty and retention.
- Offered concierge-level customer service and personalized product guidance to create elevated and memorable client experiences.
- Consistently achieved or exceeded regional sales targets, performance metrics, and revenue goals through consultative selling and strategic account development.
- Expanded regional market presence through referrals, strategic partnerships, and high-value networking opportunities.
- Maintained detailed client records, sales activity, and follow-up communications to ensure seamless relationship management and operational efficiency.
- Collaborated cross-functionally with marketing and operations teams to support brand growth, client engagement initiatives, and service excellence.
- Monitored luxury market trends, competitor activity, and evolving client preferences to identify opportunities and maintain a competitive advantage.
- Resolved client concerns with professionalism, discretion, and a solutions-oriented approach that reinforced trust and brand loyalty.
- Represented the brand with sophistication, integrity, polished communication, and a commitment to delivering exceptional client experiences.
Qualifications
- 3+ years of experience in luxury sales, client relations, or premium customer service
- Proven track record of achieving sales targets
- Excellent interpersonal, communication, and negotiation skills
- Ability to build trust with affluent clientele
- Strong organizational and time-management abilities
- Experience using CRM platforms and remote communication tools
- Self-motivated with the ability to work independently in a remote environment
- Professional appearance and polished presentation style
- Fast-paced, client-focused luxury sales environment
- Flexible scheduling, including evenings or weekends for VIP client needs
Compensation
- Competitive base salary plus commission and performance bonuses
- Remote work flexibility
- Paid time off and holidays
- Employee discounts and luxury brand incentives
- Professional development opportunities
Pay: $80,000.00 - $200,000.00 per year
Work Location: Hybrid remote in West Hollywood, CA 90069