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Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.


Summary

The Regional Medical Director (RMD) provides senior clinical leadership and oversight for a defined group of health center sites. This role ensures consistent clinical quality, patient safety, access to care, and provider performance while advancing organizational priorities related to HRSA compliance, UDS outcomes, Joint Commission standards, and value-based care.

The RMD partners closely with site leadership, Quality, Nursing, and Operations to translate clinical strategy into reliable, high-quality frontline care. This is a highly visible leadership role ideal for a physician who is passionate about safety-net medicine, integrated care, and developing high-performing clinical teams.


Key Responsibilities

Clinical Leadership & Oversight

  • Serve as the senior clinical leader for assigned sites, supporting physicians, advanced practice providers, and multidisciplinary care teams

  • Promote evidence-based medicine, standardized clinical workflows, and patient-centered care

  • Support integration across primary care, behavioral health, dental, optometry, and enabling services

Quality & Performance Management

  • Partner with the Director of Quality to achieve UDS, HRSA, and payer quality benchmarks

  • Review and act on site-level dashboards and provider performance data

  • Lead site-specific quality improvement initiatives and corrective action plans

  • Support FTCA readiness through peer review, documentation standards, and risk mitigation

  • Lead and oversee Pediatric and Adult Clinical Councils addressing P&T, clinical policies, and procedures

Provider Performance & Development

  • Conduct or support peer review, clinical coaching, and performance feedback

  • Participate in provider onboarding, mentoring, and remediation when needed

  • Collaborate with the Chief Medical Officer on privileging, re-credentialing, and professional standards

Access, Throughput & Clinical Operations

  • Partner with Operations and Nursing to optimize access, panel management, and clinic flow

  • Address variation in rooming processes, visit types, same-day access, and care team workflows

  • Support implementation of new clinical programs and service lines

Patient Safety & Risk Management

  • Participate in the review of adverse events, near misses, and patient complaints

  • Lead root cause analyses at the site or regional level

  • Ensure timely follow-up and implementation of corrective actions and coaching

Medical Staff Communication

  • Serve as the primary clinical liaison between frontline providers and system leadership

  • Communicate organizational priorities, policy changes, and quality expectations

  • Elevate site-level issues, risks, and resource needs to the Chief Medical Officer


Direct Supervisory Responsibilities

  • Clinic Medical Directors

  • Dental Director and/or Optometry Director


Key Collaborative Relationships

This role works closely with:

  • Chief Medical Officer, Chief Operating Officer, Chief Financial Officer, Chief Information Officer

  • Directors of Operations, Quality & Population Health, Clinical Informatics

  • Compliance Officer

  • Behavioral Health leadership

  • Site Managers, Nursing Leadership

  • Physicians, Advanced Practice Clinicians, and Therapists

  • Contracted and partnered care management teams


Qualifications

Education & Experience

  • MD or DO required; board-certified in a primary care specialty

  • Minimum of 5 years of clinical practice experience; leadership experience strongly preferred

  • Experience in FQHC, safety-net, or Medicaid-focused care environments

  • Demonstrated ability to lead clinicians, manage performance, and drive quality improvement

  • Experience with Patient-Centered Medical Home (PCMH) models preferred

  • Strong understanding of population health, disease management, and value-based payment programs

  • Proven success leading pay-for-performance or quality incentive initiatives

  • Highly organized, detail-oriented, and mission-driven with strong communication skills

  • Demonstrated sound judgment, decision-making, and problem-solving abilities

  • Proficiency with electronic health records and Microsoft Office

Licenses & Certifications

  • Active Indiana Medical License

  • Active Indiana DEA and CSR

  • American Heart Association Basic Life Support (BLS) certification

Travel

  • Ability to travel up to 50% to regional practice locations


Physical Requirements

  • Ability to sit, stand, walk, and use hands for routine office and clinical tasks

  • Ability to lift up to 25 pounds occasionally

  • Vision abilities including close vision, distance vision, peripheral vision, and focus adjustment


Why Join Us

You'll join a mission-driven organization committed to equitable access, integrated care, and continuous improvement. This role offers the opportunity to shape clinical excellence across multiple sites while supporting providers and teams serving diverse and underserved communities.


Why You'll Love Working Here

  • Purpose-driven work that directly impacts access to care across our communities
  • Robust benefits package (medical, dental, vision) designed to support you and your family
  • Generous PTO because we believe caring for others starts with caring for yourself
  • 401(k) with employer contribution to help you plan for what's ahead
  • Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!

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