Regional Quality Manager

• Partner with branches, including staff at all levels, to communicate quality system goals, objectives, and procedures.
• Conduct quality system audits on a regular basis; recommend quality system improvements that enhance strategic goals of business.
• Conduct research, collect data, and perform analysis on processes using various statistical methods resulting in continual improvement.
• Serve as a resource for branch managers regarding appropriate use of quality management system.
• Facilitate responses and resolve customer complaints in the form of corrective actions between customers and branches.
• Stay current on quality standards (including but not limited to ISO 9001:2015, GFSI, TS16949, AS9100, ISO 13485, RBA) and communicate appropriate changes to branch teams.
• Facilitate best practices between individual branches including developing and implementing improvements.
• Assist in developing and maintaining centralized quality management system for Victory Packaging.
• Collaborate on various cross-departmental projects and lead as needed.
• Participate in branch management review meetings.
• Establish positive and professional rapport with all co-workers and managers at all levels.
• Model behavior and decision making that is consistent with Victory Packaging culture, goals and policies.

• Bachelor’s Degree in relevant subject required or equivalent work experience.
• Minimum of three (3) years prior experience with principles and practices of quality management systems and standards. (Six Sigma, ISO 9001:2008, TS16949, AS9100 GSFI knowledge a plus).
• Minimum of one (1) year prior experience managing quality systems for multiple sites preferred.
• Problem solving ability (to include analytical, prioritization, and escalation skills).
• Exceptional communication skills (written and oral). Bilingual (English/Spanish) a plus.
• Ability to work independently and remain self-motivated with minimal direct supervision.
• Ability to work both in person and remotely with internal and external (customers & suppliers) across North America.
• High sense of urgency and attention to detail.
• Exceptional customer service skills.
• Adaptability and flexibility in a fast changing environment.
• Advanced computer skills to support data analysis including MS Office and statistical software.
• High level of compatibility in various team environments.
• Up to 80% travel during standard work week

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.