Registered Nurse, After Hours Triage

Position Summary:

The Nurse Line Triage nurse works off clinic hours including weekends and holidays, independently providing professional and appropriate telehealth nursing services to patients and/or family members for all Primary Care, Ob/Gyn, and other Specialty departments as assigned. This is done utilizing a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation and evaluation in accordance with the Nurse Practice Act and its recognized professional standards. Uses Park Nicollet and other approved Triage Guidelines and Protocols to support assessment and plan of care, will implement population based standing orders to treat patients when appropriate based on Park Nicollet Health Services standing orders and policies. Functions as a liaison between physicians and patients, in the delivery of complex or multi-specialty telephone care. The individual must be flexible and have strong interpersonal skills. The nurse must be a patient advocate, maintaining the patient’s confidentiality and patient rights. The nurse resolves patient concerns or complaints while maintaining a positive, personalized and friendly attitude, addressing patient needs in a timely and appropriate manner. Functions as a mentor to other team members and works collaboratively with team to identify and resolve department and/or guideline issues through established procedures. Supports a team environment which allows clear communication, positive support and creative thinking. Rotates as “Charge Nurse” once appropriate skills are developed.

Work Schedule:

• Weeknight evenings, every other weekend evening, every other holiday.
• 16 hours per week/ .4 FTE
• Full time training is required for the first 2-3 weeks.
• Onsite requirement for a minimum of 2-3 months.

Required Qualifications:

• Graduate from course of study in nursing resulting in an associate degree, diploma or baccalaureate degree in nursing.
• Must have and maintain a valid Minnesota Registered Nurse License.
• BLS provider status in accordance with American Heart Association (AHA) guidelines.

Preferred Qualifications:

• Desirable skills: Telephone triage skills
• One or more years of broad based nursing experience is required preferably in a clinic, hospital, urgent care or transitional care setting.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.