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Rehab Funding Coordinator
Rehab Funding Coordinator
Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family.
Brief description
The Rehab Funding Coordinator is responsible for managing patient files, verifying insurance coverage, and coordinating the documentation necessary for obtaining Complex Rehab equipment. This position requires excellent organizational skills, a thorough understanding of medical terminology, and the ability to communicate effectively with patients, medical professionals, insurance carriers, and internal teams to ensure timely and accurate service delivery.
Essential Functions
- Maintain patient files and manage insurance documentation.
- Verify insurance coverage for Complex Rehab equipment.
- Accurately input orders into management software using quotes from the assigned ATP.
- Generate required forms for insurance coverage or cash-pay quotes.
- Collect and review LMNs and other medical documentation from physicians.
- Ensure all equipment components are justified in medical documentation; request addendums if needed.
- Obtain appropriate profit margins or communicate upgrades to patients.
- Submit and track prior authorization requests as required.
- Notify and collect co-insurance and non-covered item payments before delivery.
- Communicate with patients and document correspondence in management software.
- Follow up on documentation weekly to ensure timely service.
- Collaborate with ATPs, management, and referrals as needed.
- Address held billing promptly to avoid delays in claim submission.
- Identify and recommend process improvements.
- Adhere to all HIPAA, HQAA, and compliance regulations.
- Attend educational workshops and training as assigned.
- Perform additional duties as assigned by management.
Qualifications and requirements
- High School or equivalent required.
- Minimum of 3 years of directly related experience required.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service abilities.
- Exceptional organizational skills with keen attention to detail.
- Proficiency in Microsoft Office Suite and Brightree software.
Competencies
- Ability to balance patient needs with company financial goals.
- Thorough understanding of company policies and procedures.
- Commitment to ensuring accuracy and efficiency in task completion.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 30 pounds occasionally.
- Must be able to access all areas of the facility.
- May require travel as necessary.
- Frequent use of hands and fingers for typing, handling, and operating a computer keyboard, mouse, and telephone keypad.
- Ability to see and read screens, documents, and small text on computer monitors or printed materials.
Our Commitment to you:
- Work-Life Balance and Flexibility: Enjoy a guaranteed 40 hours per week, with no weekends required.
- Comprehensive Health Coverage: We provide excellent health, dental, and vision insurance coverage to prioritize the well-being of yourself and your family.
- Generous Paid Time Off: Maintain a healthy work-life balance with our generous PTO policy, including vacation days and paid holidays.
- Professional Development Opportunities: Grow your skills and advance your career with access to professional development opportunities including education programs, ongoing training, company sponsored workshops/events.
- Retirement Savings Plan: Prepare for your future with our 401(k) retirement savings plan, which includes company matching contributions.
- Wellness Programs: Participate in our wellness initiatives, such as wellness challenges and access to mental health resources, to support your overall well-being.
- Inclusive and Diverse Workplace: Be part of an inclusive team where everyone's contributions are valued and respected.
- Volunteer Opportunities: Additional paid time off to volunteer and support community initiatives. This benefit is known as “VTO – Volunteer Time Off”.
- Employee Recognition Programs: Awards and celebrations for outstanding achievements.
- Service Awards: Recognition for long-term employees with milestone rewards.
- Parental and Childbirth Leave: Receive support and time off for parental and childbirth leave to prioritize family needs during significant life events.
At Reliable Medical, we prioritize your well-being and growth,
providing benefits that make your career journey both rewarding and fulfilling.
Join us and experience the difference!
Reliable Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
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