Rehab Service Tech

Rehab Service Tech

Report to: Director of Rehab

Classification: Full-Time, Non-Exempt

Job Description:

Equipment Setup & Maintenance

• Assemble or modify rehab equipment based on client assessments
• Inspect equipment for safety and function
• Perform basic troubleshooting and repairs of custom powerchairs and custom manual wheelchairs in-shop or in the field
• Coordinate equipment returns, demos, and loaners
• Maintain accurate documentation (serial numbers, service dates, etc.)

Delivery & Client Support

• Deliver and set up custom powerchairs, custom manual wheelchairs, and other custom equipment in patient homes
• Provide basic instruction on equipment use
• Assess patient homes for safety and equipment compatibility
• Communicate client needs or changes in condition to the team

Warehouse & Inventory

• Receive and stock new equipment
• Clean, stage, and organize items per company standards
• Report shipment damages or shortages
• Maintain accurate inventory records

Repair & Troubleshooting

• Diagnose and repair damaged or malfunctioning custom rehab equipment
• Modify existing equipment per client requirements Use test equipment such as digital multimeters
• Prepare repair quotes and warranty paperwork as needed

Quality Assurance

• Ensure all equipment is cleaned, safe, and operational before delivery
• Maintain proper documentation for all rental and repaired equipment
• Keep updated files for equipment manuals and service logs

Physical Requirements

• Must be able to lift up to 300 lbs (with or without assistance)
• Frequent standing, bending, and reaching
• Able to operate delivery vehicles safely

Experience/Qualifications:

• High school diploma or equivalent
• Minimum 2 years of experience in custom mobility equipment repair and electronics on motorized wheelchairs
• Experience with warehouse or delivery operations
• Understanding of custom rehab equipment
• Valid driver's license with clean driving record