Relationship Officer

Job Summary

Sales & Business Development

• Achieve home loan disbursement targets through prospecting, networking, and marketing activities.
• Generate leads via community contact points such as cement dealers, planners, engineers, and masons.

Product Promotion

• Present and promote home loan products in person and via digital platforms.
• Conduct marketing activities such as pamphlet distribution and construction site visits.

Customer Relationship Management

• Profile customers, identify needs, and recommend suitable loan products.
• Build and maintain long-term relationships to encourage repeat business and referrals.

Loan Processing Assistance

• Guide customers through application, documentation, and verification.
• Coordinate with credit teams for timely loan disbursement.

Field Activities

• Execute branch-assigned promotional activities.
• Maintain visibility in the local housing market.

Compliance & Quality Standards

• Follow company policies, credit guidelines, and ethical sales practices.

Requirement :

Skills & Competencies:

• Communication Skills: Good verbal and written communication in English and local language.
• Sales Skills: Ability to promote loan products and generate leads.
• Customer Service Orientation: Strong interpersonal skills for relationship building.
• Market Knowledge: Awareness of local housing finance ecosystem.
• Compliance & Ethics: Understanding of company policies and credit guidelines