Remote Care Coordinator - RPM/CCM (Licensed Practical Nurse - LPN)

About ColigoMed

ColigoMed is a US digital health company. At ColigoMed, our AI enabled continuum platform connects patients, medical providers and payers and provides the scale for at-home/virtual care programs to improve the quality of healthcare and make a meaningful impact on patient lives. Our application is driven by our AI engine “ColigoAssist” and serves as the digital virtual assistant to both patients and providers enabling them to better manage medical conditions. Our provider portal provides the most up-to-date real-time visibility on patient data across various hospitals, clinics and devices etc.

ColigoMed strives to enable patients to live healthier and happier lives, and to achieve this goal, we need the very best people to enhance our cutting-edge technology, medical services and importantly help deliver the best possible quality of care in compassionate ways.

The Opportunity

We are looking for experienced LPN’s who have current compact multistate licensure and will support our remote chronic care management (CCM) and remote patient monitoring (RPM) operations in the US. The LPN will work with a team of other nurses and healthcare assistants who work remotely in their care of a designated roster of patients. The role assesses patient conditions, and then plans, implements, provides, and documents patient care in a manner that follows professional standards and outlined practices.

Responsibilities

Program Enrollment, Onboarding & Initial Care Coordination (Transitional Phase)

During the initial phase of this role, the Care Coordinator LPN will support program enrollment, patient onboarding, and initial clinical setup for ColigoMed’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs as the company scales with larger clients.

Key responsibilities during this phase include:

• Initiating first outreach and introductory calls to newly enrolled Medicare and Medicare Advantage patients
• Explaining RPM and CCM programs clearly, including program goals, patient expectations, device usage, and ongoing support
• Obtaining and documenting patient consents in accordance with CMS guidelines and ColigoMed policies
• Conducting initial patient assessments to support care coordination activities
• Creating and documenting appropriate care plans in collaboration with the care team and supervising providers
• Identifying and documenting chronic conditions to support CCM eligibility and ongoing care management
• Performing medication reconciliation, identifying discrepancies, and escalating concerns to the appropriate provider
• Ordering and coordinating appropriate RPM devices based on patient conditions and program protocols
• Answering patient questions related to enrollment, devices, care plans, and program participation
• Ensuring accurate and timely documentation of all onboarding, consent, and clinical setup activities within the ColigoMed platform
• Collaborating closely with providers and internal teams to ensure a seamless transition into ongoing RPM and CCM services

Role Evolution

This position is structured as a transitional role during a period of growth and expansion. As enrollment volumes stabilize and operational workflows mature, the role will transition into a dedicated CCM/RPM Care Coordinator position with responsibility for managing an assigned patient panel. At that time, additional training will be provided.

Education/Licenses/Experience

• LPN/LVN with an active compact multistate license is mandatory
• Minimum of 6-10 years of nursing experience including chronic disease management
• 1 + years of relevant experience specifically in remote chronic care management, remote patient monitoring or telehealth using a healthcare digital platform
• Proven experience and knowledge with a range of different EMR systems
• Demonstrated stable employment history

Knowledge and Skills

• Ability to work remotely & effectively in a remote team to deliver required results
• Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines
• Strong comprehension and communication skills to receive and convey information effectively to patients, team members and medical providers.
• Proven ability to build relationships and earn trust with patients and healthcare providers and to manage changing priorities in an effective and organized manner
• Broad clinical knowledge to help support patient questions, comments and build confidence with patients and medical providers
• Maintain patients’ privacy, confidentiality and adhere to ethical and legal requirements
• A team player with high level collaboration skills
• Bilingual skills in Spanish are preferred

Note: A background check will be required and after successful training, this position is a remote (from home) role. You must have a conducive place at home to perform professional, quiet, and confidential work.

Working hours

40 hours per week (Monday to Friday) working an 8-hour shift from 8.00am to 5.00pm ET is a mandatory requirement.

Note: As requirements and patient location evolves over time, flexibility in day shift working hours may be required.

Professional Background Verification

As part of our selection process, we verify key information provided regarding prior professional experience, whether gained as an employee or as an independent contractor. This may include confirmation of organizations or clients worked with, periods of engagement or employment, and the nature of roles or services performed. Candidates may be asked to provide reasonable supporting documentation or consent to verification. This process is applied consistently and in accordance with applicable U.S. laws.

Compensation:

This is a 1099 role at an hourly rate ranging from $22.00 to $25.00

The commencing position in the hourly rate range will take into account an assessment based on factors including the candidate's level of experience, education, skills, and location.

Note: This is a 1099 role paid on an hourly rate with no benefits. Over an initial three to six months period ColigoMed will assess and consider transition to a full-time W2 employment role.

Join us as we make a meaningful impact on the lives of our patients! Your passion for nursing and dedication to exceptional care will help shape the future of healthcare delivery.

Job Type: Contract

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Referral program

Experience:

• remote CCM or telehealth using a healthcare digital platform: 1 year (Required)
• LPN/LVN: 6 years (Required)

License/Certification:

• LPN/LVN multistate compact license (Required)

Work Location: Remote