Remote - Certified Pharmacy Technician (On-site Columbia, SC)

Work Where Balance Meets Purpose Competitive Pay Excellent Benefits

Join Genesis Healthcare, Inc. and support pharmacy operations in a fast-paced, patient-focused environment.

Now Hiring Certified Pharmacy Technician – Remote Order Entry and Call Center Support
Corporate Office Based Role
Monday – Friday Day Shift (8 hours)
No Weekends

Make a Real Difference in Community Healthcare

Genesis Healthcare, Inc. is a nonprofit, community-focused FQHC serving the Pee Dee and Lowcountry regions. This role supports pharmacy operations across all locations through remote order entry and call center support, helping ensure patients receive timely and accurate service.

Why Choose Genesis

Loan Repayment Opportunities for eligible employees
Generous Paid Time Off including holidays and sick leave
Malpractice Insurance provided
Employee Assistance Program and Life Insurance
401(k) with employer match
Medical Dental Vision and more

Position Summary

The Certified Pharmacy Technician performs remote prescription order entry and non-clinical call center support functions. This role assists patients and healthcare partners with prescription services, documents requests accurately, and routes clinical matters to pharmacists. All duties are performed under the supervision of a licensed pharmacist in compliance with HIPAA and applicable laws.

Primary Responsibilities

Accurately enter prescription patient and insurance information into pharmacy systems
Perform remote order entry in accordance with procedures
Answer inbound calls and assist with prescription status refill requests and general inquiries
Update patient demographics and insurance information as needed
Route calls and requests appropriately based on urgency and technician scope
Escalate all clinical or pharmacist-only matters
Maintain accurate documentation of all interactions
Manage call volume while maintaining professionalism and accuracy
Collaborate with pharmacy and clinic teams using approved systems
Support workflow queues and timely follow-up
Participate in quality and compliance activities

Requirements

High School Diploma or equivalent
Active South Carolina Pharmacy Technician Registration required
CPhT preferred
Strong computer phone and data entry skills
Experience with pharmacy systems and customer service preferred
Ability to work in a fast-paced environment while maintaining accuracy
Ability to handle confidential information in a professional manner

Work Environment

Office-based remote order entry role with extended computer use and high call volume in a fast-paced setting

Ready to Join Us

Apply today and be part of a team making a meaningful impact in community healthcare