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Remote Chat Support
Job Requirements
Hires in
Alabama, New York, United States | Alabama Fork, Alabama, United States | Alaska, Wisconsin, United States | Arizona City, Arizona, United States | Arizona Village, Arizona, United States | Arkansas City, Arkansas, United States | Arkansas City, Kansas, United States | Arkansas, West Virginia, United States | Arkansas, Kentucky, United States | California City, California, United States | Colorado Springs, Colorado, United States | Connecticut Farms, New Jersey, United States | Connecticut Avenue Estates, Maryland, United States | Connecticut Avenue Hills, Maryland, United States | Connecticut Avenue Park, Maryland, United States | Connecticut Gardens, Maryland, United States | Delaware, Oklahoma, United States | Delaware, Ohio, United States | Delaware, Iowa, United States | Delaware City, Delaware, United States | Delaware Park, New Jersey, United States | Florida City, Florida, United States | Georgia, New Jersey, United States | Hawaiian Gardens, California, United States | Hawaiian Acres, Hawaii, United States | Hawaiian Beaches, Hawaii, United States | Hawaiian Ocean View, Hawaii, United States | Hawaiian Paradise Park, Hawaii, United States | Idaho Falls, Idaho, United States | Idaho City, Idaho, United States | Idaho Springs, Colorado, United States | Idaho, Pennsylvania, United States | Idaho, New York, United States | Illinois City, Illinois, United States | Illinois Plant, Louisiana, United States | Indianapolis, Indiana, United States | Indiana, Pennsylvania, United States | Iowa City, Iowa, United States | Iowa, Louisiana, United States | Iowa Colony, Texas, United States | Iowa Falls, Iowa, United States | Iowa Park, Texas, United States | Kansas City, Missouri, United States | Kansas City, Kansas, United States | Kansas, Alabama, United States | Kansas, Oklahoma, United States | Kansas, Illinois, United States
Employment Type
Full time
Company Location
United States
Salary
Not specified
Years of Experience
0 - 1 years
Seeking a chat support specialist to provide real-time assistance via live chat and messaging, addressing inquiries and troubleshooting issues through written communication. Ideal for quick typists with strong problem-solving skills.
Key Responsibilities:
- Respond to customer inquiries promptly.
- Troubleshoot technical issues and process orders.
- Manage 3–5 concurrent chat sessions while maintaining quality.
- Document interactions and follow up on unresolved issues.
- Stay informed about company products and services.
Qualifications:
- High school diploma or equivalent; 1+ years of customer service experience.
- Typing speed of 50+ WPM; strong written communication skills.
- Experience with CRM or live chat software.
- Reliable high-speed internet and a professional workspace.
Technical Requirements:
- Windows PC or Mac, wired internet, USB headset, and webcam.
Work Environment:
- 100% remote, with full-time and part-time options, including paid virtual training.
Compensation & Benefits:
- Competitive hourly rate with shift differentials, bonuses, health insurance (for full-time), and paid time off.
Performance Metrics:
- Maintain a high customer satisfaction score and efficient issue resolution.
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