Remote CRM, Retail and Sal Assistant

This is a vital, remote role dedicated to nurturing relationships with our valued retail partners. Your primary mission is to ensure every dispensary stocking of our products has the tools, accurate listings, and support they need to thrive.

As a master of organization, you will manage our CRM, audit online product placements, streamline communications, and track training and promotional initiatives. This is an excellent opportunity for a proactive virtual assistant who thrives on details, consistency, and driving brand success from behind the scenes.

Key Responsibilities

• CRM Management & Tracking: Build, update, and meticulously maintain CRM records for all retail partners. Ensure every touchpoint, follow-up activity, and store status is accurately logged.
• Partner Communication: Execute email outreach and coordinate routine communications with dispensaries to keep them engaged, informed, and supported.
• Digital Auditing & Brand Compliance: Audit and verify online retail listings, menus, and store information. Ensure our products are accurately represented, priced, and placed across digital platforms.
• Sales & Promotion Support: Track store engagement, identify upcoming reorder opportunities, and coordinate the distribution of training materials and promotional campaign assets.
• Reporting & Insights: Maintain organized internal logs, compile insightful weekly activity reports, and proactively escalate complex issues or growth opportunities to management.

Required Skills & Qualifications

• CRM Proficiency: Hands-on experience navigating and managing CRM platforms (e.g., HubSpot, Zoho, Salesforce, Airtable, Monday.com, or similar systems).
• Communication Excellence: Exceptional written English skills with a professional, friendly, and clear email etiquette.
• Data & Tech Literacy: High proficiency with spreadsheets (Google Sheets/Excel) for tracking, reporting, and data management.
• Project & Time Management: Outstanding organizational skills with a proven ability to manage multiple priorities independently in a remote environment.
• Sharp Attention to Detail: A keen eye for spotting inconsistencies in online listings, missing data point fields, or pending follow-ups.

Job Type: Full-time

Pay: Rs50,000.00 - Rs100,000.00 per month

Experience:

• Virtual Assitant: 3 years (Required)

Language:

• English fluently (Required)

Work Location: Remote