Remote Google Ads/PPC & Technical Support Specialist for a Australian based Company.
Tom’s Pest Control is a well-established Australian company providing industry-leading pest control services nationwide.
Role Summary
The Remote Digital Marketing & IT Support Specialist supports the company’s digital growth by managing and optimizing PPC/Google Ads campaigns while providing remote IT and technical support to ensure smooth day-to-day operations across systems, users, and digital platforms.
This is a fully remote role requiring strong ownership, reliability across time zones, and the ability to work independently.
Key Responsibilities
PPC & Performance Marketing
- Plan, launch, and optimize Google Ads & PPC campaigns.
- Manage budgets and maximize ROAS and conversions.
- Perform keyword research and competitor analysis.
- Monitor campaign performance (CTR, CPC, CPA, Conversion Rate).
- Set up and manage Google Analytics, Tag Manager & conversion tracking.
- Write and optimize ad copy and campaign structures.
- Prepare weekly & monthly performance reports.
- Recommend data-driven improvements.
Remote IT & Technical Support
- Provide remote technical support to staff (hardware, email, software, access).
- Troubleshoot login, connectivity, and system issues.
- Manage user accounts, permissions, and basic security.
- Assist with remote software installation and updates.
- Support website basic technical maintenance and integrations.
- Support CRM, email systems, and marketing tools technically.
Digital & Technical Operations
- Manage tracking pixels and conversion setup.
- Ensure smooth operation of digital tools and automation.
- Document processes and technical troubleshooting steps.
Requirements
Experience
- 2–5 years experience in Google Ads / PPC.
- Practical remote IT support experience.
- Experience working with remote or international teams preferred.
- Previous overnight work experience preferable.
- Google Ads, Google Analytics, Tag Manager.
- Basic networking & troubleshooting knowledge.
- Remote support tools (TeamViewer, AnyDesk, Microsoft 365, Google Workspace).
- Strong communication and documentation skills.
- Ability to work independently and manage time.
- Excellent English (written & spoken).
Job Type: Full-time
Pay: E£40,000.00 - E£60,000.00 per month