Remote Patient Monitoing Specialist

Remote Patient Monitoring (RPM) Specialist

+MEDRITE Chronic Care Management Program

Location: Onsite – 40 Fulton Street, New York, NY 10038

Pay: $25.00 – $30.00 per hour
Department: Chronic Care Management (CCM)

About +MEDRITE

+MEDRITE is a leading healthcare organization committed to delivering accessible, patient-centered care through innovative care programs and technology. Our Chronic Care Management (CCM) program supports patients living with chronic conditions through proactive monitoring, care coordination, and patient engagement.

We are seeking a Remote Patient Monitoring (RPM) Specialist to support our growing population health programs and help improve patient outcomes through data-driven monitoring and patient outreach.

Position Overview

The Remote Patient Monitoring (RPM) Specialist monitors patient health data transmitted from remote devices and communicates with patients to support adherence to care plans and monitoring protocols. This role works closely with Care Managers, clinical staff, and providers to identify concerning readings, escalate clinical issues, and ensure accurate documentation for CCM and RPM services.

This is an onsite position based at our corporate office in Manhattan.

Key Responsibilities

Patient Monitoring

Monitor patient health data transmitted from remote monitoring devices including:
Blood pressure monitors
Glucose monitors
Pulse oximeters
Weight scales
Identify readings outside clinical parameters and escalate concerns according to established protocols.

Patient Engagement

Conduct outbound calls to patients to review readings, encourage compliance, and reinforce care plans.
Provide education on device usage and monitoring expectations.
Follow up with patients who miss scheduled monitoring or fail to transmit readings.

Care Coordination

Collaborate with Care Managers, Nurses, and Providers to support patient care plans.
Escalate abnormal readings or concerning symptoms to clinical leadership.

Documentation & Compliance

Document all patient interactions in the Electronic Health Record (EHR) or RPM platform.
Maintain accurate records in compliance with CMS Remote Patient Monitoring and Chronic Care Management billing requirements.
Ensure all activities meet HIPAA and healthcare compliance standards.

Productivity Expectations

RPM Specialists play a key role in supporting the operational and compliance requirements of the CCM program.

Expectations include:

Maintain consistent engagement with assigned RPM patient panel.
Achieve a minimum average of 20 minutes of documented patient interaction per enrolled RPM patient per calendar month, consistent with CMS RPM guidelines.
Complete documentation same day or within 24 hours of patient interaction.
Conduct timely follow-up with patients who miss readings or demonstrate abnormal results.
Maintain high standards of documentation accuracy, patient engagement, and care coordination.

Qualifications

Education

Associate’s or Bachelor’s degree in Healthcare Administration, Public Health, Nursing, or related field preferred

Experience

1–3 years healthcare experience preferred
Experience with Remote Patient Monitoring (RPM), Chronic Care Management (CCM), population health, or care coordination strongly preferred
Experience using Electronic Health Records (EHR)

Skills

Strong patient communication skills
Ability to recognize abnormal health readings
Excellent documentation and organizational skills
Comfortable working with healthcare technology and remote monitoring platforms
Ability to manage multiple patients and workflows simultaneously

Work Environment

Onsite role
Corporate office location:
40 Fulton Street, New York, NY 10038
Office-based position with frequent patient communication via phone and electronic systems
Collaborative team environment supporting chronic disease management.
$25.00 – $30.00 per hour
Opportunity to work in a growing population health program
Professional development opportunities
Collaborative healthcare environment.

Equal Employment Opportunity

+MEDRITE is an Equal Opportunity Employer and complies with all applicable federal, New York State, and New York City employment laws. We prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, marital status, military status, veteran status, genetic information, or any other protected characteristic under applicable law.

+MEDRITE provides reasonable accommodations to qualified individuals with disabilities and to employees with sincerely held religious beliefs, in accordance with applicable laws.

Apply today to join +MEDRITE and help improve patient outcomes through innovative chronic care management and remote patient monitoring programs.

Pay: $25.00 - $30.00 per hour

Benefits: