Remote Receptionist

Job Overview

New Jerusalem Worship Center is seeking a dedicated and professional Remote Receptionist to join our team on a Full-Time basis. As the first point of contact for our organisation, you will play a vital role in creating a welcoming and supportive experience for our community. This position is crucial to upholding our vision of REACHING, TEACHING, RECONCILING, and RELEASING everyone back into the world to do ministry. The ideal candidate will be an exceptional communicator, highly organised, and capable of managing administrative duties with minimal supervision in a remote environment. The offered salary for this role is $16.80 - $28.50 USD per hour, dependent on experience.

Responsibilities

 

• Serve as the primary point of contact for all inbound communications, including phone calls, emails, and digital messages, responding to enquiries in a timely and professional manner.
• Manage and maintain digital calendars, schedule appointments, and coordinate meetings for ministry staff.
• Provide accurate information to congregants and the public regarding service times, events, and various programmes.
• Perform general administrative tasks, such as data entry, managing correspondence, and maintaining organised digital files.
• Direct enquiries and messages to the appropriate staff member or department within the organisation.
• Uphold a high level of confidentiality and discretion when handling sensitive information.
• Assist in the coordination and administration of virtual meetings and online events.

Qualifications

 

• Proven experience as a receptionist, virtual assistant, administrative assistant, or in a similar role.
• Exceptional verbal and written communication skills with a professional and courteous telephone manner.
• Strong organisational and time-management skills, with the ability to prioritise tasks and multitask effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with virtual communication tools such as Zoom or Microsoft Teams.
• The ability to work independently and maintain productivity in a remote setting.
• A high degree of reliability, professionalism, and a compassionate demeanour that aligns with the values of our worship centre.
• Access to a reliable internet connection and a suitable, quiet home-office environment.