Renewals Executive

At Flybiz, we help businesses fly higher by delivering exceptional customer engagement and technology solutions. We're expanding our team and looking for a Renewals Executive who’s passionate about customer success, retention, and building long-term partnerships.

Own and manage the contract renewal process for existing clients

Develop and maintain strong client relationships to ensure satisfaction and loyalty

Forecast renewals pipeline and identify potential churn risks

Collaborate closely with Customer Success, Sales, and Finance teams

Drive upsell and cross-sell conversations where appropriate

Maintain accurate records in our CRM and generate renewal reports

Exceptional negotiation and communication skills

Strong commercial acumen and client-focused mindset

Proficiency with CRM tool

Ability to analyze data and trends to inform strategy

Positive attitude, problem-solving mindset, and team spirit

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month

Experience:

• Renewal: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)
• Malayalam (Preferred)
• Arabic (Preferred)