About Us
Al Maraya Cars & Bus Rental is one of the leading car rental companies in the UAE, offering a wide range of vehicles and exceptional customer service. We are looking for an enthusiastic and customer-focused Senior Car Rental Agent in Abu Dhabi to join our team and help us deliver seamless rental experiences to our clients.
- Greet and assist customers, providing information on available vehicles and rental terms.
- Handle reservations, walk-in customers, and corporate bookings efficiently.
- Promote rental services, upsell insurance, and other value-added products.
- Verify customer documents (ID, driving license, credit card, etc.) in compliance with UAE regulations.
- Prepare rental agreements and ensure accuracy of contract details.
- Inspect vehicles with customers before and after rental, recording condition reports.
- Coordinate with operations team for vehicle availability, delivery, and returns.
- Process payments, deposits, and refunds securely and accurately.
- Address customer inquiries, resolve complaints, and provide high-quality service.
- Maintain sales records, daily reports, and achieve monthly sales/revenue targets
Requirements
- Minimum 2 years’ experience in the car rental industry in the UAE (mandatory).
- Strong communication and interpersonal skills.
- Knowledge of UAE driving regulations and rental procedures.
- Proficiency in MS Office and rental management systems is an advantage.
- Ability to handle customers professionally under pressure.
- Fluent in English (Arabic and additional languages are a plus).
- Valid UAE driving license preferred, but not mandatory.
What We Offer
- Competitive salary and incentives based on performance.
- Career growth opportunities within the company.
- Supportive work environment.
- Training and development programs.
Job Types: Full-time, Permanent
Pay: From AED3,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Car Rental Agent: 2 years (Required)