Rent Specialist

Realty Income aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members, who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team, influencing every action we take.

Realty Income’s employees consistently invest their time, commitment, and dedication into the company, and in turn, they receive investment returns in the form of purpose, belonging, and opportunities for advancement.

Realty Income is committed to best-in-class corporate responsibility practices through environmental initiatives, governance programs, and community outreach projects. From the boardroom to the breakroom, our team members make a difference every day.

Are you ready to elevate your expertise in account resolution and financial recovery at one of the top REITs in the world?

If so, then apply to join Realty Income today!

We are looking for a skilled Rent Specialist to join our growing organization. This integral role is responsible for ensuring timely application and collection of rental income. The Rent Specialist is a highly visible role that frequently interacts with Finance Operations, Asset Management, Real Estate Operations, and Finance Accounting departments to accurately record, collect receivable, track rental income and handle collection matters.

Specifically, the Rent Specialist is responsible for:

Accounting

• Ensures timely, accurate application and collection for all rental income categories.
  • Process funds according to client remittance and/or lease language; validating payments are accurately applied to charges billed, coordinate with other teams if charge updates are needed, validate the cash/banking GL account associated with the bank payment was received in.
  • Maintain accurate tenant ledger records, proper notification of changes to other department personnel.
• Analyze assigned portfolio for outstanding balances and actively collect outstanding charges per defined lease.
• Responsible for ensuring all funds within individual portfolio are applied, offset, reviewed, and processed prior to close deadlines.
• Responsible for maintaining and processing regular ledger reconciliations and payment audits.
  • Ability to comprehend tenant remittance and utilize company resources to discern client payments.

Administration

• Timely collection of outstanding tenant rental charges.
  • Ability to analyze lease documentation for rent steps, to approve or prepare default notifications. Serving NODs as needed.
  • Responsible for maintaining accurate collection effort memos.
• Point-of-contact for rental payments within assigned portfolio.
  • Professional, effective communications with tenants for timely payment compliance and follow-up.
  • Communicate with new tenants regarding account payment setup and providing any additional documentation needed for rental payments.
• Completion of monthly review, process offsets for prepaids, and AR aging reports.
• Update landlord-initiated ACH for changes in rental income per defined lease escalations.
• Point-of-contact for rental payments.
  • Professional, effective communications with tenants for timely payment compliance and follow-up.

What you need to be successful:

• It is expected that to execute the duties of this position a qualified candidate will have ~2 years of professional work experience in collections. Additionally, a bachelor’s degree or related experience is preferred.
• Demonstrated ability to identify information to clarify a situation, seek that information from appropriate, multiple sources and use skillful questioning to abstract the information. Attention to detail and able to notice discrepancies and inconsistencies in available information.
• Able to function effectively under pressure and manage conflicting deadlines.
• Able to monitor own work and work of others for completeness and accuracy; able to organize information and materials for others.
• Strong oral and written communication skills and presentation abilities, including the ability to communicate complex ideas to large groups and management.
• Ability to cultivate and maintain positive, working relationships.
• Excellent PC skills including Outlook, Word, Excel. Yardi experience a plus.

What You’ll get in Return:

• Competitive Salary including potential for bonus and stock awards.
• Best-in-class Benefit Package
• Collaborative, team-oriented environment
• Opportunities for Continuing Professional Development

Additional information can be obtained from the corporate website at www.realtyincome.com .

The hourly pay range for this role is $25.75 - $29.47 - $33.54

For San Diego applicants, this is a hybrid position based in our San Diego (Del Mar Heights) headquarters. Tuesday through Thursday are in-office for collaboration, with the opportunity to work remotely on Monday and Friday. For candidates outside San Diego this is a remote position.

Offers near the high end are uncommon but may be considered for candidates with exceptional experience and skills and are dependent on the facts and circumstances of each case. You may be eligible for an annual discretionary bonus and an annual discretionary stock award, to be discussed during the interview process. An annual pay rate and total compensation package is generally determined by the candidate's experience, knowledge, education, skills, performance, and abilities, as well as internal equity, company performance, and alignment with market data.

Most US based full-time and part-time roles come with flexible schedules. We offer a best-in-class benefits package that includes healthcare, dental, and vision insurance for employees and eligible dependents. Our 401(k)-retirement plan has a company match of 50% up to 6% of eligible compensation. Realty Income also offers other wellness, financial, and work/lifestyle-specific benefits, along with 12 PTO hours every month; in addition to 12 paid holidays, and paid volunteer time. Realty Income’s purpose is to build enduring relationships and brighter financial futures, and this starts with you!

Realty Income is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accessibility support to submit your application or other reasonable accommodations to participate in the recruitment process, please contact talent@realtyincome.com, or call 800-375-6700. An employee will respond to your message to begin the interactive process. Please note that this phone number and email address are only for individuals seeking a disability accommodation when applying for a job.