Repair Product Supervisor/Manager

Company Overview
We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Job Summary

The Repair Project Manager is responsible for planning, coordinating, and overseeing repair and refurbishment projects from initiation through completion

Job Description

This role ensures projects are completed safely, on time, within budget, and in compliance with customer requirements and company quality standards. The Repair Project Manager serves as the primary point of contact between customers, internal departments, vendors, and field personnel

Key Responsibilities

• Manage repair projects from quote acceptance through final delivery.
• Develop project schedules, budgets, and resource plans.
• Coordinate with engineering, operations, procurement, quality, and logistics teams to ensure project milestones are achieved.
• Monitor project progress and provide regular status updates to customers and management.
• Review repair scopes, technical documentation, and customer requirements.
• Identify project risks and implement corrective actions to minimize delays or cost overruns.
• Ensure compliance with company procedures, safety standards, and regulatory requirements.
• Manage subcontractors and third-party vendors.
• Track project costs, labor hours, and material usage to maintain profitability.
• Lead project meetings and maintain accurate project documentation.
• Support continuous improvement initiatives to improve efficiency and customer satisfaction.
• Resolve customer concerns and escalate critical issues when necessary.

Qualifications

• Bachelor’s degree in Business, Engineering, Project Management, or a related field preferred.
• 3–7 years of experience in project management, repair operations, manufacturing, maintenance, or industrial services.
• Strong understanding of repair processes, scheduling, and operational workflows.
• Experience managing multiple projects simultaneously in a fast-paced environment.
• Proficiency in Microsoft Office Suite.
• PMP certification preferred, but not required.
• Excellent communication, organizational, and problem-solving skills.

Required Skills

• Project planning and coordination
• Budget and cost management
• Customer relationship management
• Technical document review
• Vendor and subcontractor management
• Time management and prioritization
• Leadership and team collaboration
• Mandarin proficiency preferred, but not required

Working Conditions

• Remote position.
• Requires daily travel to customer/supplier repair facilities.
• Some early morning and late evening meetings required.
• Ability to work under deadlines and manage changing priorities.

Performance Expectations

• Deliver projects on time and within budget.
• Maintain high customer satisfaction ratings.
• Minimize project delays and rework.
• Ensure accurate reporting and documentation.

Pay: $90,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Supply chain management: 3 years (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: Hybrid remote in Pennsylvania Furnace, PA 16865