Reporting Analyst

The Reporting Analyst (RA) combines advanced analytics with a hands-on approach to operational improvement within the revenue cycle. This role leverages data to identify trends, uncover root causes, and drive solutions that accelerate cash collections and improve reimbursement performance. The RA translates payer behavior and claim outcomes into actionable insights, partnering cross-functionally to improve clean claim rates, reduce denials, and strengthen net collections. Success in this role requires someone who enjoys analyzing detailed claim-level data, connecting insights across internal systems and payer portals, and delivering measurable financial impact through process, policy, and workflow improvements.

Analytics & Performance Monitoring

• Analyze revenue cycle performance across internal systems and payer portals to identify trends, patterns, and performance gaps impacting reimbursement and cash collection.
• Monitor claims status, cash collections, denials, reimbursements, and payer behavior through ongoing reporting and exception tracking.
• Track and report key performance indicators (KPIs) including, but not limited to, days in A/R, denial rate, net collections, reimbursement timelines, underpayments, and credit balances.

Process Improvement & Cross-Functional Partnership

• Collaborate with Billing, Coding, Clinical Operations, Patient Access, and Revenue Cycle leadership to improve clean claim rates, streamline workflows, and reduce preventable denials.
• Partner with Managed Care to provide payer insights, performance trends, and data that informs contracting strategies and negotiations.
• Support cross-functional initiatives through ad hoc analysis and reporting aligned with organizational and leadership priorities.

Reporting & Stakeholder Communication

• Develop, maintain, and distribute performance reports for management, including denial trends, appeal success rates, root-cause analyses, and progress against improvement initiatives.
• Build and maintain deep understanding of assigned payer portfolio performance, key denial drivers, and reimbursement trends.
• Establish consistent reporting cadence and develop actionable dashboards that provide clear insight into performance drivers and opportunities.

Knowledge, Skills & Experience

• 3-5 years of experience in revenue cycle analytics, denials management, claims analysis, payer relations, or a related healthcare reimbursement function
• Demonstrated ability to perform root-cause analysis and translate insights into operational improvements.
• Strong understanding of payer adjudication concepts, including denials, rejections, underpayments, appeals, filing limits, coordination of benefits (COB), and authorization requirements.
• Advanced proficiency in Excel (pivot tables, lookup functions, building repeatable reports) and experience with SQL, Snowflake, Tableau, or similar reporting/analytics tools.
• Strong written and verbal communication skills with the ability to present data-driven insights and influence stakeholders.
• Highly organized and self-directed, with the ability to manage priorities and deliver results in a remote environment.
• Strong analytical rigor and attention to detail at the claim or line-item level.
• Structured problem solving and operational mindset.
• Ownership, accountability, and follow-through.
• Ability to prioritize high-impact work in a fast-paced environment.
• Collaborative approach when working across cross-functional teams.

Education, Certifications, and Licensures

• Bachelor’s degree in Healthcare Administration, Health Information Management, Finance, Business Administration, Data Analytics, Public Health, or a related field; or equivalent combination of education and relevant revenue cycle experience.

Location

• This position is based primarily at one of CND’s regional officers in Atlanta, GA or Boston, MA, or at CND’s headquarters in Scottsdale, AZ.
• Exceptional candidates located elsewhere may be considered for a remote arrangement.

Grow Your Career With Us

CND Life Sciences is a patient and employee-centric, future-focused organization. We know there is a patient hoping for answers behind every Syn-One test we perform, and this knowledge drives us day in and day out to be our best. We are dedicated, driven, and passionate with a strong sense of community and team spirit.

CND offers plenty of advancement opportunities and excellent benefits to include medical, dental and vision, STD, LTD, Life, AD&D, and 401K with an employer match and encourages a positive work life balance.

Our Mission

Since our founding, CND Life Sciences has been on a mission to advance the care of patients who face the potential diagnosis of a neurodegenerative disease. With long careers in research and clinical care, our founders set out to unlock deeper stories within the skin by detecting key pathological markers in the peripheral nervous system that had been previously out of reach.

Our Core Values

CND maintains core values that guide our work and mission every day.

Great science. It’s the foundation of everything we do.

Patients first. There is a patient hoping for answers behind every test we perform – we never forget that.

Clinician-minded. We are founded by physicians and dedicated to helping clinicians care for patients – we embrace this responsibility.

Quality core. We adhere to high laboratory standards and quality practices – it’s the only way to operate.

Always thinking. We are relentless in determining how we can innovate and do better – it’s just in our DNA.

Respect. We hold our employees, customers, partners, and suppliers in high regard – we succeed when we are aligned.

CND Life Sciences is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.