Research and Operations Specialist

Job Description

• 
  Position Overview
  Fusion Innovation is seeking a full-time Research Operations Specialist (Senior) that has six years or more of experience in conducting comprehensive searches within client repositories, as well as searching archived records in response to Freedom of Information Act (FOIA), Privacy Act requests, Congressional inquiries, and in support of Office of General Council investigations. We desire candidates with significant work experience in the Intelligence Community (IC).
  
  The mission of the team is to run queries and do in-depth searches to provide retrievable copies of document(s) collected or produced by the customer, that will be used by our team of Information Review and Release Analysts,
  
  The right candidate must have significant prior customer knowledge and relatable experience that they are able to utilize in order to perform the searches. He or she will then analyze the results to determine applicability of the documents to the requests, providing results in accordance with customer guidelines.
  
  Typical Duties include, but are not limited to:
  Review, organize, and analyze documents for production in response to requests for information from government agencies, commercial entities and private citizens
  Ensures the searches cover the entire scope of the request
  Reduces or eliminates duplicate records/documents
  Documenting details of queries/searches performed and record the results
  Submits requests to the scanning team to scan any documents needed for research
  Assists with the training of newly hired search team members, as requested
  Collaborates with supervisory client POCs to recommend and implement changes that improves processes, workflows and standard operating procedures
  Infrequently provides surge support outside of normal office hours for short-fused emergent requests

Required Skills

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  Active Top Secret/SCI with Polygraph.
• Six or more years of experience searching/querying databases with the ability to quickly adjust to new systems
• A Bachelor’s degree in any liberal arts, scientific or technical discipline will be considered equivalent to three (3) years of relevant experience
• A Master’s degree is equivalent to an additional year of experience
• A driven self-starter who collaborates with client QA/QC staff and has the capability to recommend and to adapt to new processes
• Participates in the training of newly assigned search team members
• Must be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teams
• Skilled in time management with the ability to prioritize competing tasks and multitask in order to meet tight deadlines
• Goal oriented individual who is able to apply critical thinking and provide out of the box solutions
• Experience with data calls and quick reaction tasks
• Ability to communicate effectively with peers and various management levels delivering a proactive experience and approach to high quality services for all stake holders

About Fusion Innovation

Our primary focus is on developing people to further their own unique craft. This includes helping our team become more experienced leaders, learn a team-first mentality, strive for more innovation, be thought leaders, and better overall people. By putting our people first and treating them as family and helping to develop their careers in a unique and specific fashion, we’re not just giving them more opportunities to grow and be successful, we’re also raising the bar for what our customers, families, and communities receive.

Don’t Just Join a Company - Join a Family

Exciting work, innovative colleagues, great teammates, unique customers, and a company that invests in you personally and professionally. We work hard to make Fusion Innovation a place that makes people excited to come to work; where colleagues stay connected and engaged; and where loved ones are welcomed with open arms.

We hope this makes us feel less like a company and more like a family. We achieve this by our commitments to you, our culture, and our employee focused perks.